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Reviews from Britannia Bradshaw International Removal & Storage customers

We're proud of the service we provide to our customers. These removal and storage reviews are taken from our Customer Care Survey, which is sent to every customer after their move is completed.

Removal Service 9.8 out of 10 based on 478 ratings (478 user reviews) as of 27 June 2017

If you'd like to see our reviews from Reference Line, they are available here.

Click here to see the track record of customer ratings and reviews for Britannia Bradshaw International Removals & Storage at Referenceline, where reputations count

If you'd like to see our reviews on Google, they are available here:

Excellent service from start to finish

Excellent service from start to finish. Thank you. Julian and Martin were extremely helpful and efficient.

House Removal
Date published: 19/06/2017
10 / 10 stars

They were great

I emailed 5 firms and rang Britannia. I didn't hear back from any of the other firms. [The removal men] were great

House Removal
Date published: 17/06/2017
9.3 / 10 stars

Courteous, efficient and good humoured

They were courteous, efficient and good humoured

House Removal
Date published: 16/06/2017
10 / 10 stars

Most helpful

I would like you to thank the team for their perseverance in the face of the lift breakdown, and their patience with me. I was very stressed by the delay that the lift breakdown had created, both for me but also for the potential costs for my buyers because we could not clear the flat in the contractual time.

[The removal men] were most helpful and dealt with the problems of lift breakdown effectively by carrying much of our stuff down 3 flights of stairs. It was a very hot day and the crew suffered from the heat and excess effort required to get us out of the flat, if not with complete equanimity, but still with respect for the situation we were in.

House Removal
Date published: 14/06/2017
8.7 / 10 stars

Fantastic customer service

Always given fantastic customer service to our clients so wanted to take advantage for our own move. Stewart, Dave, Peter, Mark and Andy were all fab

House Removal
Date published: 13/06/2017
10 / 10 stars

Efficient and friendly

Used before and were satisfied. [The removal men were] efficient and friendly

House Removal
Date published: 09/06/2017
9.1 / 10 stars

Personal touch

Was able to speak to a person immediately rather than leaving a message or directed to internet - personal touch!!

House Removal
Date published: 09/06/2017
9.1 / 10 stars

Took all the worrying out of our move

Very professional, friendly and courteous. Took all the worrying out of our move

House Removal
Date published: 05/06/2017
10 / 10 stars

Helpful

I would like to point out how fantastic helpful both James and Dan were on the day. I would definitely recommend them both.

House Removal
Date published: 05/06/2017
9.8 / 10 stars

Have already recommended you

Have already recommended you - we couldn't be more pleased with the service!!! We deal with 5 different members of the movers team and they were all extremely friendly, personable and polite. [The removal men] were extremely friendly and went above and beyond to help us with our move / feel comfortable.

House Removal
Date published: 03/06/2017
10 / 10 stars

Highly recommended

It was Mike and Greg and two more helpful, pleasant and courteous men I couldn't have hoped to help us with the move. They made it both stress free and well worth the money. Nothing was too much trouble and would like to highly recommend them

House Removal
Date published: 02/06/2017
10 / 10 stars

They worked incredibly hard

As we were moving out of the area I don't think a visit was made to our new home to assess the access. We went through it at the time of the survey by showing your surveyor the property on google maps, street view. However, this has limitations and we don't feel the details of the road/house access were fully appreciated. As such the 2 man crew on day 1 really had their work cut out. Having said that, I cannot commend Andy and Laurence enough. They worked extremely hard over a very long day to complete the work needed and returned promptly with Josh on the second day to complete the job. All 3 were a credit to you and we were very grateful for all their hard work. The 2 man crew allocated to day 1 wasn't sufficient given the access issues of our new home. However, they were brilliant as they worked incredibly hard and stayed later than planned to get the required work done.

House Removal
Date published: 01/06/2017
9.2 / 10 stars

A fantastic and relaxed day

Made the unpleasant experience of moving a fantastic and relaxed day

House Removal
Date published: 01/06/2017
9.6 / 10 stars

Worked so hard and efficiently

Ernie put our minds at rest and answered all our questions. Simon Pete and Dave were amazing I cant thank them enough, and Floyd too! They were absolutley brilliant and worked so hard and efficiently

House Removal
Date published: 30/05/2017
10 / 10 stars

I was very impressed

They were all very efficient and industrious. The removals consultant was very accurate in his assessment of the volume of the contents being moved and there was no wasted space on the van. I was very impressed

House Removal
Date published: 27/05/2017
9.6 / 10 stars

Can't really praise them enough

Family has used you recently and had a good experience. Ryan and Ash were brilliant. Friendly, helpful and courteous. Can't really praise them enough, they were working on the hottest day of the year but stayed cheerful throughout. Lovely guys, who are a credit to you.

House Removal
Date published: 26/05/2017
9.4 / 10 stars

Made the move a lot more stress free

Required a large company who could move me at rather short notice on a Bank Holiday weekend. My thanks go to your firm for an excellent move and extremely well packed contents which I am gradually managing to unpack, After thirty five years I did not realise how traumatic moving can be but your firm certainly made things easier and I would like to thank everyone for their excellent work. My move ran into two days and no way could it have been improved as the whole experience was excellent.

House Removal
Date published: 26/05/2017
10 / 10 stars

Made the move a lot more stress free

Two genuinely helpful removal men, very friendly. Did a great job. Made the move a lot more stress free. Just would like to make sure the removal men are thanked. They were brilliant. Did the job quickly and effeciently. Great with my 2 year old son who kept getting in the way! Thank you for your help

House Removal
Date published: 24/05/2017
10 / 10 stars

How can you improve perfection?

The removal men were FANTASTIC! I cannot recommend them enough! How can you improve perfection?

House Removal
Date published: 24/05/2017
10 / 10 stars

An excellent job by very friendly removal crew

A neighbour who had used Britannia Bradshaw earlier in the year recommended them. An excellent job by very friendly removal crew

House Removal
Date published: 22/05/2017
10 / 10 stars

Made a stressful day much calmer

Tony and Steve were both brilliant, professional, made a stressful day much calmer and even made us laugh :) It was great that extra guys showed up at the end of the day to speed up the unloading!

House Removal
Date published: 19/05/2017
10 / 10 stars

Couldn't have been more helpful

The guys couldn't have been more helpful

House Removal
Date published: 19/05/2017
10 / 10 stars

A very positive attitude

[The removal men] were fast, efficient with a very positive attitude

House Removal
Date published: 18/05/2017
9.1 / 10 stars

They were fantastic

It was the most competetive qoute. [The removal men] were fantastic

House Removal
Date published: 03/05/2017
10 / 10 stars

Thoroughly professional and courteous

Britannia helped with our previous moves to and from Australia. Thoroughly professional and courteous. Efficient and understanding

House Removal
Date published: 16/05/2017
10 / 10 stars

Excellent and helpful staff

Excellent and helpful staff. Best ever guys!

House Removal
Date published: 13/05/2017
10 / 10 stars

Superb service and really reasonably priced too - thank you

Referred to you by our solicitor Anna Nuttall at MLP. [The removal men were] very helpful - thanks so much guys - great teamwork! Superb service and really reasonably priced too - thank you

House Removal
Date published: 12/05/2017
10 / 10 stars

Worked fast and efficiently

Prompt reply by phone and efficiently organised quote. Worked fast and efficiently and not deterred by the rain

House Removal
Date published: 12/05/2017
10 / 10 stars

The service was first class

We first tried Pickfords thinking they were a good name in removals and were badly let down. Britannia Bradshaw surpassed all expectation

Martin went out of his way to accommodate us at late notice. The service was first class. We booked late had a different collection to delivery date. Delivery was to a remote village with limited access by road. Brittania Bradshaw met every need and worked with us along the way. They offered an excellent service thank you. [The removal men] couldn't do enough for us. They were excellent at packing and delivery stage, even though delivery was to a remote Scottish hamlet

House Removal
Date published: 12/05/2017
10 / 10 stars

Most professional company we had a quote from

Most professional company we had a quote from

House Removal
Date published: 05/05/2017
10 / 10 stars

All very professional

Very helpful, especially as I wasn't sure of a moving date at that point. Removals consultant explained fully the services provided. Jacki Francey also dealt with a last minute change efficently when I found out I couldn't move into my new property but would have to put everything into storage for 3 weeks. All very professional, kept me informed of any problems. Very friendly

House Removal
Date published: 05/05/2017
9.7 / 10 stars

Really great service

Very helpful and got the job done in a good amount of time. Really great service but by a long stretch the most expensive we came across so would only recommend if friends or family were wanting to pay a premium

House Removal
Date published: 02/05/2017
9.1 / 10 stars

Professional & polite

Piers did a great job - helpful and informative. Martin and Ryan were amazing - they were professional, polite and good company during the day - a credit to your organisation. Please pass on our sincere thanks to Martin and Ryan - great guys.

House Removal
Date published: 28/04/2017
10 / 10 stars

I wouldn't hesitate to recommend based on the service we received

The whole service was excellent from start to finish. I wouldn't hesitate to recommend Britannia based on the service we received. Every aspect of service from admin to moving staff was excellent, nothing was too much trouble.

Used you before, competitive quote, would use you again & recommend you

House Removal
Date published: 27/04/2017
10 / 10 stars

Extremely helpful, flexible and kind

Competitive quotation and helpful staff. Lynne was extremely helpful, flexible and kind. Alan, Paul and Tony were fantastic! Made the move so much less stressful than I imagined it would be. They were kind, efficient, careful with our things and kept the day upbeat.

House Removal
Date published: 27/04/2017
10 / 10 stars

We cannot thank your company enough

We cannot thank your company enough for making our stressful house sale/purchase as easy as possible. Could not have been more helpful and reassuring

House Removal
Date published: 27/04/2017
10 / 10 stars

Very professional and reassuring

Friendly, hard working - nothing was too much trouble. Very professional and reassuring

House Removal
Date published: 20/04/2017
10 / 10 stars

The move was everything that was promised

Why don't you have an eleven rating [the removal men] would rate it

We needed a full service so looked for a larger company who could supply this and had seen your vehicles around so gave you a chance, after your home visit I was fully confident that you would deliver what we needed and looked no further. The move was everything that was promised and after the delayed move date we were glad that we took up the insurance option, when the delay happened your office staff were on the ball and kept us informed without promising something that might be delivered but managed to deliver anyhow. My wife was left to handle the day due to work commitment and she felt confident with all the lads.

House Removal
Date published: 13/04/2017
9.8 / 10 stars

Worked efficiently and extremely hard

Pat, Dan and Lez were excellent throughout; worked efficiently and extremely hard throughout the whole process and were very willing to help with moving large items which needed disassembling and reassembling

House Removal
Date published: 12/04/2017
8.7 / 10 stars

Friendly, helpful and worked like absolute troopers

Quick response to email and quickly booked in for a home visit - great work by the office team. [We chose Britannia Bradshaw because of] the quote and proximity of the firm to both properties - sharing the same surname also made me smile! Joshua and Martin were excellent - friendly, helpful and worked like absolute troopers! brilliant work! They deserve a well earned cuppa or two!

House Removal
Date published: 10/04/2017
10 / 10 stars

Considerate, friendly & helpful

From our experience I don't think there is need for improvement. The removal crew was brilliant, they were very considerate of what we needed to do and they were very friendly and helpful. They did everything we asked in a timely fashion and given the complexity of what we needed to do e.g. moving contents from two separate sites they were very efficient. Just to thank the crew for their help and for making what could have been a very stressful experience less so. Thanks a million.

House Removal
Date published: 10/04/2017
10 / 10 stars

The best removals experience of all the companies we have used

We have moved home a number of times over the past ten years and this was the best removals experience of all the companies we have used.[We chose Britannia Bradshaw because of a] personal recommendation, excellent internet-based customer reviews, the helpfulness of Diane, who came to quote, and on the competitiveness of the price.

Mike and Martin were extremely professional. They worked very hard over both days to ensure that all the packing, loading and moving went smoothly, whilst consistently taking a "can-do" attitude. They were very polite, took excellent care of our belongings, and not a single element of the job appeared to be too much trouble. Absolutely brilliant.

House Removal
Date published: 07/04/2017
9.7 / 10 stars

Great crew

Great crew - thank you

House Removal
Date published: 07/04/2017
10 / 10 stars

Professional and helpful

Professional and helpful while still providing a good price

House Removal
Date published: 04/04/2017
10 / 10 stars

Can't praise them enough

Courteous, efficient and gave me a lot of confidence in the company. Can't praise them enough. Cheerful and kind and made the whole thing go very smoothly.

House Removal
Date published: 01/04/2017
10 / 10 stars

Very professional, excellent price

Very professional, excellent price, like the fact they support Genesis. Really friendly and relaxed, helped to bring my stress levels down.

House Removal
Date published: 31/03/2017
9.9 / 10 stars

Great team

Great team, helpful, polite and very efficient

House Removal
Date published: 31/03/2017
10 / 10 stars

If we move again we're coming back to you

Excellent and friendlyPrice was not cheapest but you get what you pay for, we got an excellent, on time, efficient service with staff to match. If we move again we're coming back to you - thanks for making the move painless. Appreciated. Greg & Ryan are a credit to your company - professional, courteous, thoughtful, hard working etc etc - nothing too much trouble

House Removal
Date published: 28/03/2017
9.7 / 10 stars

Excellent and friendly

Excellent and friendly

House Removal
Date published: 24/03/2017
9.3 / 10 stars

Fantastic service all round

Everyone involved in our move was really helpful. They guys worked tirelessly to get everything packed up and unpacked at the other end. Fantastic service all round

House Removal
Date published: 23/03/2017
10 / 10 stars

Made a stressful occasion easy

Used [Britannia Bradshaw] before and was very pleased with the service then. Andy Chris and Steve worked very hard and coped with having to step over a sleeping dog. They were very polite and despite having to rebuild wardrobes and manoeuvre large pieces of furniture nothing was a problem. Very pleased with their efforts. Made a stressful occasion easy

House Removal
Date published: 21/03/2017
10 / 10 stars

Absolutely fantastic

Les & James were absolutely fantastic on the day a real credit to your business. Bradshaw were not the cheapest quote we received but the professional way in which they dealt with my query made it an easy choice. Please pass on my sincere thanks to Les & James for their help on the day

House Removal
Date published: 31/03/2017
9.3 / 10 stars

They were great

I emailed 5 firms and rang Britannia. I didn't hear back from any of the other firms. [The removal men] were great.

House Removal
Date published: 21/03/2017
10 / 10 stars

So helpful and understanding - I was extremely impressed

I was given a date for an appointment [for an estimate with Britannia Bradshaw] at short notice. Another company encouraged us to take far more than we needed and then at the time of booking increased the price by 10%.

[The removal men] were so helpful and understanding I was extremely impressed

House Removal
Date published: 19/01/2017
10 / 10 stars

A big thank you to all involved

After the initial visit and a further discussion after we received the quote it was clear to my wife and I that we were dealing with a very professional and friendly organization who knew exactly what we needed. Security, that we were in safe hands. I cannot recommend any improvements because it all went as planned.

[The removal men] were very professional and courteous. A big thank you to all involved. You made a very stressful time less stressful

House Removal
Date published: 06/01/2017
9.9 / 10 stars

The move was a high standard

I called various other removals - they didn't respond to my calls or email enquiries. I called another removals company and their phone line rang for over 5 mins and still no one answered. I called Britannia and it was answered immediately and the process began there and then. First impressions are always the best for me. Enthusiasm and efficiency when a call is answered always inspires confidence in me as a customer.

I felt the move was a high standard from the crew. My only disappointment, although it didn't matter in the end, was that we were quoted for 4 men but the crew we had were more than capable. An excellent crew! Cheerful and positive during ALL problems that surfaced. Very capable. Nothing was too much trouble.

House Removal
Date published: 22/03/2017
10 / 10 stars

A walk in the park

Lynne was particularly helpful when I called, and gave me confidence in the company from the start. Our property had gone into storage for a period, so we had different crews - however, Simon was part of the collection and delivery crew. His light-hearted manner and sense of humour was fantastic and made what could have been a stressful experience a walk in the park.

House Removal
Date published: 19/03/2017
10 / 10 stars

Really friendly and helpful

My family and I have used Britannia several times and have always received a good service. Very flexible, given my lack of availability for an assessment and the short time-frame. [Removal men were] Mike Preston and Chris Heyworth - really friendly and helpful

House Removal
Date published: 17/03/2017
10 / 10 stars

The team were incredible

Most professional service offered by all of the quotations which we sought. Pat and all of the rest of the team were incredible.

House Removal
Date published: 16/03/2017
10 / 10 stars

Very efficient

[The removal men] worked extremely hard and were very efficient. No improvement necessary.

House Removal
Date published: 06/03/2017
10 / 10 stars

Used your service before

Have used your service before and this removal was from your store. [The removal men were] very helpful and were extremely careful especially as newly laid carpet.

House Removal
Date published: 06/03/2017
10 / 10 stars

Excellent lads

[Britannia Bradshaw was] recommended by my son. The two lads who emptied my previous address were excellent as were Steve and Josh who delivered to my new address in Wales.

House Removal
Date published: 02/03/2017
10 / 10 stars

Very professional and polite

Very professional and polite and took care of property

House Removal
Date published: 27/02/2017
10 / 10 stars

Couldn't fault your service

Very hard working and professional. Couldn't fault your service.

House Removal
Date published: 27/02/2017
10 / 10 stars

Fast, easy, and stress-free

Fast, courteous, and well organised. They took great care of my things! Thanks for making everything so fast, easy, and stress free.

House Removal
Date published: 25/02/2017
10 / 10 stars

Very patient and kind

Brian and Ryan were very patient and kind.

House Removal
Date published: 24/02/2017
10 / 10 stars

Best service

Jay and Pat did a great job. Best service.

House Removal
Date published: 22/02/2017
10 / 10 stars

Extremely good

The guys were extremely good, thanks to Brian, Mike and Stuart for all their hard work!

House Removal
Date published: 21/02/2017
9.9 / 10 stars

Very good!

Friendly, helpful. Very good!

House Removal
Date published: 15/02/2017
10 / 10 stars

Took all the stress out of the day

The two guys were amazing - Joshua was so polite and I'm so sorry but cannot remember the other guys name!, but again he was really kind and considerate They were so effeicent and took all the stress out of the day.

House Removal
Date published: 13/02/2017
10 / 10 stars

Helpful and efficient

They were helpful and v efficient

House Removal
Date published: 23/02/2017
9.9 / 10 stars

No need for improvement

No need for improvement. The removal was smooth and as planned, plus the weather Gods were kind to us!! Your removal men Simon and Mark were very polite young men who worked extremely hard on the day. They are a credit to your company. [They were] very helpful and professional throughout the move.

House Removal
Date published: 08/02/2017
9.7 / 10 stars

Absolutely brilliant

Absolutely brilliant- they made a potentially stressful experience go extremely smoothly- thank you so much

House Removal
Date published: 08/02/2017
10 / 10 stars

Provided the best service

Provided the best service, filled me with confidence that I would get a first class service. [The removal men] worked hard and efficiently throughout the day.

House Removal
Date published: 08/02/2017
10 / 10 stars

Would highly recommend

Both at the collection address and when we moved our items from storage into the new house the team were really professional. They worked tirelessly and we didn't need to lift a finger. I would highly recommend them.

House Removal
Date published: 07/02/2017
10 / 10 stars

Went above and beyond

[Britannia Bradshaw] was recommended by a friend. Very hard working - went above and beyond to help service - exellent

House Removal
Date published: 06/02/2017
9.8 / 10 stars

Amazing

Team were amazing and really helpful especially as I was moving on my own.

House Removal
Date published: 05/02/2017
9.3 / 10 stars

Hardworking and efficient

Brilliant lads, hardworking and efficient

House Removal
Date published: 02/02/2017
9.2 / 10 stars

Hardworking and efficient

[The removal men were] courteous patient hard working lads. You can't [improve the service] - I was stress free

House Removal
Date published: 02/02/2017
10 / 10 stars

Excellent

Steve and Martin were excellent

House Removal
Date published: 01/02/2017
10 / 10 stars

Brilliant work again

Used them previously - always happy with the service provided. The guys were absolutely brilliant. Brilliant work again - thank you for making our move as smooth as possible!

House Removal
Date published: 31/01/2017
10 / 10 stars

Very professional

The team were fantastic. Very professional

House Removal
Date published: 31/01/2017
10 / 10 stars

Competitive and professional

Competitive and professional

House Removal
Date published: 30/01/2017
9.7 / 10 stars

Understanding of the pressures of a removal

Efficient response and understanding to pressure of removal. [The removal men were] very polite and demonstrated experience. Keep up the standard

House Removal
Date published: 30/01/2017
9.6 / 10 stars

I'll definitely recommend you to friends and family

Amazing service from Britannia Bradshaw I'll definitely recommend you to friends and family. Thank you for making what can be a very stressful day go so smoothly. For me everything was great can't think of anything to improve. Ben and James were very friendly, polite and helpful - amazing service

House Removal
Date published: 28/01/2017
10 / 10 stars

I would have no hesitation in recommending them to anyone

The move day experience far exceeded our expectations. Considering moving house is meant to be one of the most stressful things you can do, we were relaxed for the whole two days with plenty of time to make a cuppa! We had every confidence in the removals crew. Jay and his team were professional, helpful and kept us organised without being obtrusive. I would have no hesitation in recommending them to anyone.

House Removal
Date published: 25/01/2017
9.7 / 10 stars

Very happy

Very happy with cheerfulness, hard work, courtesy and general attitude of the crew. Please thank Marcin, Simon, Joshua, Andy, Ash, Pete and I'm sorry if I've left anyone out!

House Removal
Date published: 24/01/2017
9.8 / 10 stars

Really professional and very helpful

Andy, Mark and Chris were all really professional and very helpful

House Removal
Date published: 23/01/2017
10 / 10 stars

Efficient and took care

Good team. Efficient and took care.

House Removal
Date published: 19/01/2017
9.3 / 10 stars

Everything was first class

Excellent service, polite and knowlegeable team. Everything was first class

House Removal
Date published: 13/01/2017
10 / 10 stars
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Courteous and hard working

Crew in particular Josh, very polite, courteous and hard working during the move

House Removal
Date published: 11/01/2017
9.6 / 10 stars

Could not have asked for better

Absolutely fantastic, could not have asked for better! Very caring as I was a wreck! Giovanni and Amrick.

House Removal
Date published: 04/01/2017
10 / 10 stars

Brilliant

We have used Britannia before and was really happy with the service. [The removal men] were all brilliant.

House Removal
Date published: 06/12/2016
10 / 10 stars

First class all round

First class all round. [The removal men were] very polite & helpful. Very happy with everything you have done

House Removal
Date published: 19/12/2016
9.2 / 10 stars

Very good and courteous

I selected a couple of options and felt you were the best. [The removal men were] very good and courteous

House Removal
Date published: 08/12/2016
9.9 / 10 stars

Superb

Chris and Jamal were superb.

House Removal
Date published: 15/12/2016
10 / 10 stars

I was happy with the removals process

We were very happy with the team that packed and loaded the furniture (3 men) they were very fast and packed everything well and were very friendly. The team (2 men) that unloaded were very helpful and fast at unloading and getting everything up the stairs however they were both new to removals and therefore really struggled to put the bed together (completely not their fault as they had not put a bed together before), but it meant putting the two beds together took several hours with one of the guys and my partner working together whilst myself and the other guy unloaded the lorry/carried things into the house. Having paid to have the beds put together so we didn't have to, I was expecting to have had at least one experienced remover on the day. I was also disappointing that having made it very clear when the person came round to survey our flat that access was going to be very difficult in our new house due to the size of the road (even showing images on google street view) that on the day a lorry twice the size of what we needed turned up which made it very difficult for the poor lorry driver to get in and out of the street (it took us around 15-20 minutes to guide the lorry out of the small roads, with millimeters between the lorry and the parked cars).

Apart from those comments I was happy with the removals process and all the guys that came and did our removal as they all worked really hard.

House Removal
Date published: 21/12/2016
8.9 / 10 stars

Very polite and worked speedily

Very polite and worked speedily

House Removal
Date published: 12/12/2016
9.1 / 10 stars

Helpful, quick and efficient

They were very helpful, quick and efficient and friendly.

House Removal
Date published: 18/11/2016
10 / 10 stars
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A calming influence

Really impressed with the team, friendly, helpful and a calming influence on what is typically a stressful day!

House Removal
Date published: 07/12/2016
10 / 10 stars

Could not be improved

Could not be improved - the team was amazing. I emailed you directly about this on Monday. Chris, Steve & Josh were a credit to your organisation. They made the move very easy.

House Removal
Date published: 03/12/2016
10 / 10 stars

The service provided was excellent

The service provided was excellent, efficient and nothing was too much trouble. The removals crew (Andy J, Andy L, Cookie & Presto) were absolutely brilliant, everything moved and reconstructed quickly and efficiently, and importantly, without a single scratch, scrape or breakage.

House Removal
Date published: 01/12/2016
10 / 10 stars

Kept us in the loop

Lynne in the office is marvellous. Julian who managed the packing did a great job of keeping us in the loop and everyone on track. [A suggestion:] Mark the boxes clearly, a number of the boxes had been used previously and therefore made it unclear when the removers had left as to what was actually in the box eg. Study books or food cupboard and placemats. May we suggest labels are used and can be stuck on box for each customer over previous customers label.

House Removal
Date published: 01/12/2016
10 / 10 stars

Can do attitude

Everyone we came into contact with was friendly polite and helpful; a can do attitude which gave us confidence and made a stressful day much easier

House Removal
Date published: 02/12/2016
9.6 / 10 stars

Couldn't have been more helpful!

Couldn't have been more helpful!

House Removal
Date published: 25/11/2016
10 / 10 stars

Very professional and made the move easier

[The surveyor was] very friendly and informative. Dan and Geevani were very professional and made the move easier. They were excellent.

House Removal
Date published: 18/11/2016
10 / 10 stars

Very helpful and knowlegable

[I chose Britannia Bradshaw because] warm feeling, courteous staff, good price. Very rapid responses, caring. Very helpful and knowlegable crew. The stress of moving was lightened by the assistance of your crew on the day.

House Removal
Date published: 29/10/2016
10 / 10 stars

Friendly and professional

On the move out of storage, while both guys were excellent, they took all day as there was only 2 of them - we had expected there were be more people to unload on the day as there were 6 storage containers. Both crews were friendly and professional.

House Removal
Date published: 25/10/2016
9.9 / 10 stars

The guys were all fantastic

The guys were all fantastic. Absolutely no conplaints. There was some confusion and delay caused by too small a van being sent initially and a delay getting a larger van to finish the job meaning we had a long wait to finish packing and crossed over with the new tenants who wanted to get in at 1 as agreed.

House Removal
Date published: 25/11/2016
8.9 / 10 stars

Just perfect

Just perfect. A joy. A fun day was had by all.

House Removal
Date published: 23/11/2016
10 / 10 stars

Very positive experience

[The surveyor was] informative. Fine start to the process. [The removal men were] very diligent and helpful, plus friendly group. Very positive experience, so cannot see how you might improve it.

House Removal
Date published: 11/10/2016
9.7 / 10 stars

Very pleased and well worth the money

Excellent service from the day of the consultant visit to the end of the removal day. Very pleased and well worth the money. [The removal men were] very helpful, friendly, courteous and amazingly efficient.

House Removal
Date published: 23/11/2016
10 / 10 stars

They worked extremely hard

They worked extremely hard and were two very nice and courteous guys. Have given this score because we felt there was too much for two guys and there should have been a third. They did not complain about anything this is our opinion.

House Removal
Date published: 17/11/2016
9.7 / 10 stars

Absolutely fantastic crew

The crew (Camile, Dave and Paul) were absolutely fantastic, and packed up our house very quickly and efficiently, with minimum mess despite some awful wind and rain. The fact that the crew size doubled to help us get in quickly at the other end when we didn't get our keys until really late in the day was just brilliant. We had a great move despite all the problems that occurred in our chain and what could have been a disaster was made quick and simple by your crews - it was very much appreciated, and please pass our thanks to all the guys who pitched in that night to get us unloaded so fast. Some of the wardrobe boxes we received were very worse for wear, and two of them collapsed while we were filling them. The crew helped sort it out by taping them up every which way until they held, but it was a shame they were sent out with those in such a poor state in the first place.

House Removal
Date published: 14/11/2016
10 / 10 stars

I very rarely meet such good service

You can't [improve the service]. The lads removing were brilliant. I very rarely meet such good service. Billy and the lads were all really helpful, friendly and courteous. The move was delayed and they had to stay late, on a Friday evening and not one of them complained. I couldn't speak highly enough of them.

House Removal
Date published: 18/11/2016
9.8 / 10 stars

Extremely efficient and helpful

When I dropped in to pick up the boxes, everyone on the site was remarkably helpful. Really unusually helpful. The [removal] team comprised Dave, Paul and Anthony - they were extremely efficient and helpful

House Removal
Date published: 15/11/2016
10 / 10 stars

Highly recommend

Best quote available and very competitive pricing. Individual service and helpful and friendly moving crew and admin staff - highly recommend.

House Removal
Date published: 11/11/2016
10 / 10 stars

Excellent service!

The removal crew were fantastic. They arrived early, were polite and helpful, worked hard all day and did an all round fantastic job on our move. We were very impressed that a second crew were able to come and help out with our move in the afternoon. This really helped get us into our new house quicker. Excellent service!

House Removal
Date published: 16/11/2016
9.7 / 10 stars

The whole experience was stress free

All dealings were polite and professional and my enquiry was dealt with promptly. They were efficient, hard working and friendly throughout. The whole experience was stress free.

House Removal
Date published: 16/11/2016
10 / 10 stars

Recommended

Excellent advise on what to take with us and the cost envolved. The removal crew were fantastic. I was extremely satisfied with their service. Please take these commentes as very possative feedback for [the removal men]. Took a lot of stress off me during the move. Recommended

House Removal
Date published: 15/11/2016
9.9 / 10 stars

Keep up the good work

Very helpful and good. Don't have to improve. Keep up the good work.

House Removal
Date published: 21/10/2016
10 / 10 stars

Very professional

The lads who moved us were very professional

House Removal
Date published: 04/11/2016
10 / 10 stars

Very professional

The lads who moved us were very professional

House Removal
Date published: 04/11/2016
10 / 10 stars

Faultless, very impressive and will use again without a doubt

We chose Britannia as they offered us the best price, they communicated quickly with our queries and we felt confident in their ability to offer a good service. Our experience left us totally satisfied and very grateful to the hard working removals men who were absolutely fantastic. Removal crew were amazing. They never stopped working throughout the day and were cheerful, pleasant and made the whole experience totally stress-free. We were in total awe of their hard work and efficiency. Faultless, very impressive and will use again without a doubt.

House Removal
Date published: 04/11/2016
10 / 10 stars

The removal day was fantastic

The person who answered was very friendly and efficient. I liked the look of your website and I read the reviews online, which is why I chose to have a survey done. Diane was very helpful, friendly and efficient. I was also impressed with the attitude of the staff when I had to keep calling each day as our moving day kept changing prior to exchange. The removal day was fantastic. Our house buying process was awful, so it was a great relief when the actual moving day went so smoothly. Both Bill and Dave were excellent. Could not believe how fast they were and how they managed to pack everything so carefully.

House Removal
Date published: 14/10/2016
10 / 10 stars

Friendly, polite, and extremely accommodating

A response was received extremely promptly following my initial enquiry. Swift prompt service and professional manner - felt I could trust them to deliver what they said they would. [The removal men were] friendly, polite, and extremely accommodating. Nothing was too much trouble.

House Removal
Date published: 26/10/2016
10 / 10 stars

Very helpful & friendly

Very helpful & friendly.

House Removal
Date published: 31/10/2016
9.9 / 10 stars

Trust is more important than small differences in price

Out of a number of similar companies I contacted, the person who answered the phone was by far the most warm, polite and helpful. Although it was one of the most reasonably-priced quotes we had, the main reason for choosing Britannia Bradshaw was that from the very first phone call, we had the sense we could trust your company. When it comes to having your possessions shipped overseas, that trust is more important than small differences in price.

House Removal
Date published: 28/10/2016
10 / 10 stars

Helpful, friendly and did a good job

We invited companies to quote for our storage/removal and only two responded. We felt your telephone contact person sounded more efficient.We had more interaction with the two guys who came to our previous house to pack up our fragile goods and move our goods into the storage containers - Stewart & Chris - they were very helpful, friendly and did a good job. The two that came to deliver to our new house were very efficient and offloaded in a couple of hours - Mav and Tim.

House Removal
Date published: 11/10/2016
10 / 10 stars

I would recommend you to anyone

Excellent. Also showed some flexibility when there was a small delay due to solicitors. Faultless. I would recommend you to anyone.

House Removal
Date published: 26/10/2016
10 / 10 stars

Hard-working, kind to our children and incredibly professional

We contacted Britainnia Bradshaw several times before being visited for a quote. Each time, staff were kind and helpful, going out of their way to be helpful and reassuring. They were a main reason we chose to go with Brittania Bradshaw. They were fantastic. It took four people working a very long day to get us packed, moved and unpacked. Even in the final hour, they were hard-working, kind to our children and incredibly professional. Great service, a competitive quote and willing to work with our tight timeframe for a move.

House Removal
Date published: 19/10/2016
9.8 / 10 stars

A good removal company and good happy staff

Very good and kind helpful. It is a good removal company and good happy staff. No concerns. Their quote was good and reasonable than the other two removal companies. [The removal men] are very good , happy and excellent.

House Removal
Date published: 20/10/2016
10 / 10 stars

Very reassuring and helped me hugely

The people who I dealt with one to one and personally were all brilliant. They were very reassuring and helped me hugely with the whole process. Very good and quick. Bill and Dave from Manchester were very polite, friendly, helpful and accommodating. Jacki Francey in Birmingham was lively, friendly and helpful. Prompt service.

House Removal
Date published: 24/09/2016
10 / 10 stars

Excellent service on a difficult pack

Excellent service on a difficult pack (2nd floor, no lift). Dave, Dan, Mark and Andy worked their socks off!

House Removal
Date published: 19/10/2016
10 / 10 stars

I would be happy to recommend this company

Collection and delivery went smoothly. Friendly staff and willing to be of help. I would be happy to recommend this company.

House Removal
Date published: 05/09/2016
9.6 / 10 stars

Fantastic

Nick, Ryan, Mark and Martin were fantastic throughout both days. Breakdown in communication in relation to booked arrival time (1pm) and actual arrival time (8.30am)

House Removal
Date published: 18/10/2016
9.8 / 10 stars

Professional impression

Convenience, efficiency, professional impression

House Removal
Date published: 12/10/2016
10 / 10 stars

Went exceptionally well

[Britannia Bradshaw] put together a move plan that enabled us to better plan the move. Went exceptionally well, the team and experience was better than we expected. We would like to specifically mention Ryan and Andy they lead the team and were brilliant. It the first time we have used a removal company and the experience was brilliant it lifted so much pressure of us the team just did everything.

House Removal
Date published: 29/09/2016
10 / 10 stars

I would highly recommend the company

The service was great, the cost was extremely competitive, I would highly recommend the company.

The crew were stuck in traffic and so were an hour later than scheduled. A call or text would have been great. [The removal men] were very polite, courteous and worked really hard. It was a long day and they worked hard throughout; a really good team.

House Removal
Date published: 09/10/2016
5 / 10 stars

Cannot speak highly enough of the staff

I cannot speak highly enough of the staff. Jacki was so helpful and the two removal men were just great. I was really stressed on moving day and they made it so easy!!! Please say a huge thank you to them!

House Removal
Date published: 08/10/2016
10 / 10 stars

Thank you for a very good service

You gave the most competitive quote, your sales team were also very helpful and informative. I feel that the cost should include as many boxes as is required. We were quoted 30 but in the end used approximately 60.

The crew were very friendly and courteous, and did a fantastic job. Thank you for a very good service.

House Removal
Date published: 08/10/2016
9.8 / 10 stars

Helpful, jovial and supportive

I needed to move a piano from Manchester to Norwich. The instrument has a lot of sentimental attachment and I needed to be at the Manchester address so it could be collected and then back in Norwich for delivery. Although the quote was not the cheapest Britannia Bradshaw were able to facilitate a shared van which gave me time to get back to Norwich so the piano was delivered 2 days later. The men facilitating the move were helpful, jovial and supportive. In all a good experience.

Arranging this move could have been challenging, but was done on-line and by phone without complication. As I was only moving one item, a piano, I had found that some companies I approached initially seemed reluctant with delays to delivery citing East Anglia not a regular route. Whilst I can understand this I was pleasantly surprised to find that Britannia Bradshaw were able to overcome the logistics and offered me a prompt, proficient and efficient service.

House Removal
Date published: 07/10/2016
9.5 / 10 stars

Excellent service

Can't think of anything [to improve]- the team made it as smooth as moving house could possibly be! [The removal men were] very positive and upbeat and worked very hard! Excellent service; even did extra work like unscrewing shelves.

House Removal
Date published: 05/10/2016
9.7 / 10 stars

Everything was perfect

Andy and Kimel were hard working and very courteous and kept my stress levels down with their helpfulness. Everything was perfect.

House Removal
Date published: 05/10/2016
10 / 10 stars

Very responsive

Very responsive to requests on the day. On arrival at my new property willingly moved furniture from one room to another when I changed my mind about where I wanted it.

House Removal
Date published: 05/10/2016
5.1 / 10 stars

Couldn't have asked for more

[We chose Britannia Bradshaw] Because Ernie filled me with confidence in the company and the process and Britannia totally lived up to that reputation. From Lynne in the office to the fabulous guys who came on the day - well done. The guys were lovely and really helpful and polite - couldn't have asked for more.

House Removal
Date published: 05/10/2016
9.6 / 10 stars

Would definitely recommend your service

[We chose Britannia Bradshaw because of] recommendation from friends. The removals crew were absolute stars and we would definitely recommend your service because of them.

House Removal
Date published: 05/10/2016
10 / 10 stars

Tremendous

[The removal men] were tremendous. They could not do enough to help, we really appreciated how hard they worked on the day.

House Removal
Date published: 02/10/2016
10 / 10 stars

Went over and above to help us

Just like to say Ryan & Amrick are great guys. They went over and above to help us. Thank you.

House Removal
Date published: 28/09/2016
10 / 10 stars

Fantastic removal men

[I chose Britannia Bradshaw because] I'd used them in the past and again 4 months again. [The removal men] worked really hard and were fantastic.

House Removal
Date published: 28/09/2016
10 / 10 stars

Very efficient, very professional

Always very speedy and efficient process. Very efficient, very professional.

House Removal
Date published: 28/09/2016
10 / 10 stars

Cheerful and extremely quick and efficient

[We chose Britannia Bradshaw] mainly because of the way Stefan conducted himself on the visit to prepare the quotation, he was exceptionally helpful and gave us tips on procedures etc.

Martin and the other two lads were cheerful and extremely quick and efficient although it was an extremely hot day. I would also say that my dealings with Jacki, and the other members of staff at the Halesowen office were always dealt with in a friendly and helpful way.

House Removal
Date published: 16/09/2016
9.8 / 10 stars

Really impressed

The removal men are a real credit to the business - was really impressed with them.

House Removal
Date published: 16/09/2016
10 / 10 stars

Would highly recommend them

We chose Britannia Bradshaw mainly for the competitive price but also due to the person who came to calculate the quotation who was warm, friendly and assured us of good service, all of which was then backed up with the way the move was conducted.

Stewart and Pete were brilliant, nothing was too much trouble. They were nice, friendly and got the job done with a smile. I would highly recommend them and will look to move with Britannia Bradshaw when we next move. We were very impressed with the service we received that made a stressful few days a lot easier.

House Removal
Date published: 15/09/2016
10 / 10 stars

Excellent service could not have been better

Very helpful. Excellent service could not have been better. [The removal men were] very professional, experienced, efficient and polite.

House Removal
Date published: 05/09/2016
7.8 / 10 stars

Great

Andy and his team were great.

House Removal
Date published: 03/09/2016
10 / 10 stars

An excellent service all around

The crew were very efficient, courteous and helpful - they made this part of the move so easy. An excellent service all around - it was a pleasure to use.

House Removal
Date published: 31/08/2016
9.8 / 10 stars

Very polite and careful

[We chose Britannia Bradshaw because of] good reviews, professional quote process, no pressure sales pitch.

James and Les and Dan and Paul were very polite and careful with our belongings, they were efficient and knowledgeable. Excellent service, many thanks.

House Removal
Date published: 31/08/2016
10 / 10 stars

Made the move so easy and smooth

Excellent very professional and very helpful! Made the move so easy and smooth.

House Removal
Date published: 24/08/2016
10 / 10 stars

Excellent and communicative

[I chose Britannia Bradshaw as I] have used you once before. Very efficient and responsive. [The removal men were] excellent and communicative

House Removal
Date published: 23/08/2016
9.8 / 10 stars

Very efficient

Lovely friendly guys. Very efficient. Good value quote and a well known reputable name.

House Removal
Date published: 17/08/2016
10 / 10 stars

Went far beyond the extra mile

[We chose Britannia Bradshaw through] a balance of price, reputation, and ability to find through internet research.

This was a relatively simple move in terms of contents, but running slightly late due to our own fault, whereupon the removal crew very kindly disassembled one bed, for which we were most grateful. Loading was done quickly and professionally. A neighbour whose gate was partially blocked was informed of this, and the crew was professional in dealing with the subsequent friction when the neighbour did later need egress.

With the day dragging on [due to late keys] my wife received the keys and arrived at the new property while I was dealing with the cleanup at the selling end. The crew went the extra mile, supporting her in dealing with the condition of the new property and helping to move some further items in.

Indeed, throughout this day of stress the removals crew was exemplary in their support and professionalism, and they went far beyond the extra mile. I am truly grateful to them. The removals crew deserve a commendation for their work on Thursday.

House Removal
Date published: 16/08/2016
9.3 / 10 stars

Very positive experience

Paul and Ben made the whole experience very positive. Having unpacked almost all of the boxes now, we are very aware of how professional the packing was.

House Removal
Date published: 16/08/2016
10 / 10 stars

The crew were amazing

The crew were amazing - they really worked like troopers. [We chose Britannia Bradshaw as] they had been highly recommended.

House Removal
Date published: 15/08/2016
10 / 10 stars

Very polite and helpful

Very careful in explaning if I did not quite understand. [The removal men were] very polite and helpful and worked non stop.

House Removal
Date published: 11/08/2016
10 / 10 stars

Bradshaw gave the best service

From the start, Bradshaw gave the best service, and their estimate was several thousand pounds lower than the nearest competitor. Despite this estimate being lower, the service was received was simply first class, and it was this combination of price and quality service that convinced us to choose Bradshaw.

Nick's insight and experience into how best arrange our move was extremely helpful and reassuring. We looked at several companies in the area, and not only was Bradshaw the most helpful in their responses to our requests, they did so at a lower cost. Emma and Nick provided some of the best service I have simply ever received. Extremely prompt in their replies, very accommodating, and I always felt like our needs were put first, even when the requests were last minute and included multiple changes. The whole team (Diane and Lynne also very helpful!) I have dealt with have been brilliant, but Emma and Nick stand out as exceptional professionals - even things like informing me about Emma going on holiday to ensure when I called, I would know who to speak to in her absence, show Bradshaw's commitment to going above and beyond normal customer service.

The whole [removal] crew were simply fantastic. They were prompt, professional, and kept us in the loop. They were also extremely flexible and patient while we had some last-minute changes - truly impressive.

I do not give false praise, so when I say I honestly cannot suggest anyway to improve, I mean it. Everyone was brilliant and made what we thought would be a stressful day, very easy.

Absolutely 10/10, 5 star, however you want to score it - just amazing service!

House Removal
Date published: 09/08/2016
10 / 10 stars

Extremely hard working crew

[We chose Britannia Bradshaw because] whad chosen Britannia some 26 years ago. [The removal men were an] extremely hard working crew. Got on well with each other very pleasant guys.

House Removal
Date published: 09/08/2016
8.2 / 10 stars

Very friendly and experienced

Very friendly and experienced

House Removal
Date published: 08/08/2016
9.6 / 10 stars

Very helpful and friendly

Really nice and very helpful and friendly

House Removal
Date published: 03/08/2016
10 / 10 stars

Friendly and very helpful

Friendly and very helpful

House Removal
Date published: 02/08/2016
10 / 10 stars

Very friendly and efficient

Very friendly and efficient

House Removal
Date published: 30/07/2016
9.8 / 10 stars

Went above and beyond

[I chose Britannia Bradshaw after I] phoned a few and you seemed the most switched on. [The removal men] were great, went above and beyond. Worked exceptionally hard in difficult circumstances.

House Removal
Date published: 29/07/2016
8.7 / 10 stars

Very helpful

I used them to move my company and that was very smooth and good value. [The removal men were] All very helpful.

House Removal
Date published: 29/07/2016
8.6 / 10 stars

Fantastic

[We chose Britannia Bradshaw due to the] professionalism and offered a flexible service while we were still unsure of the exact date of our move. [The removal men] were fantastic and even helped out when we got to the new property and the previous owners hadn't finished moving out! Thanks Steve and Stewart!

House Removal
Date published: 29/07/2016
9.7 / 10 stars

Faultless, brilliant

It was the most competitive quote and the packing and move were carried out the same day. Other companies were more expensive and had to assign 2 x days. [The removal men were] faultless, brilliant - we couldn't have had better service. Nothing was too much trouble. Courteous, friendly and heplful. You couldn't improve on the service we received - first class in every way.

House Removal
Date published: 28/07/2016
10 / 10 stars

All the staff were friendly and helpful

Had three quotes all reasonably close, it was mainly down to Stefans manner during his visit, including his professionalism. Everything was dealt with efficiently, and all the staff were friendly and helpful. Paul and Veejay were extremely helpful and efficient.

House Removal
Date published: 28/07/2016
9.9 / 10 stars

Made a stressful day easy

[I chose Britannia Bradshaw because I] used you last year and was pleased with the service. [The removal men] were both great, made a stressful day easy. Once we were moved in, Pete made sure everything was where I wanted it and moved a few things again for me. Simon even kindly took a door off for me.

House Removal
Date published: 27/07/2016
6.4 / 10 stars

Have already recommended to a friend

It was dealt with, with care and that alleviate the stresses of moving. Thank you so very much. I already recommended a friend because of the care shown from first contact to storage and the final move. Thank you thank you!!

House Removal
Date published: 26/07/2016
10 / 10 stars

Professional and reasonable cost

Professional and reasonable cost. Very good and extremely fast quote which made a big difference in my confidence in utilising yourselves. Excellent and really hard working - I wrote a review online too.

House Removal
Date published: 26/07/2016
10 / 10 stars

Gave useful advice

[I chose Britannia Bradshaw] as they were most helpful and gave useful advice even before being signed up.

House Removal
Date published: 24/07/2016
10 / 10 stars

All were exceptional

I feel very lucky to have chosen Britannia to help my move. When I compare to the firm used by the person I was buying from they were worlds apart. I was not aware that the level of service could vary so drastically between removal companies, so I would encourage anyone looking to move house to select the removal firm very carefully.

I met 5 members of the crew- all were exceptional. I was genuinely blown away by the standard of professionalism shown by every single member of the team. It was clear that they took their roles seriously and had been very well trained.

House Removal
Date published: 15/07/2016
9.9 / 10 stars

We would highly recommend Britannia

We were impressed by the representative that visited us initially and felt confident to use Britannia Bradshaw. The quote was cost affective.

We were very impressed with the professional and friendly approach by Martin & Andy when Britannia moved our belongings to a storage depot in Dorset. Both were a credit to the company and on that basis alone we would highly recommend Britannia to our friends. It was truly amazing how they fitted all of our belongings into the truck and then into the storage facility. A fantastic job well done by Martin and Andy.

House Removal
Date published: 15/07/2016
10 / 10 stars

Very helpful and courteous staff

Very helpful and courteous staff who were accommodating of our needs and also about confirming our removal date.

We availed ourselves of the packing service. The two gentlemen who packed were extremely helpful and treated the contents with respect. We had two other gentlemen for the day of removal (we were informed the previous day there would be three). Whilst they completed the work satisfactorily I feel we were spoilt by the previous day as they appeared rushed to loading our goods.

House Removal
Date published: 14/07/2016
8.9 / 10 stars

They got on with the job quickly and efficiently

Chris and Robbie were brilliant, they got on with the job quickly and efficiently, and were very pleasant guys

House Removal
Date published: 14/07/2016
10 / 10 stars

Very kind and helpful

The guys did their best in sometimes difficult circumstances and were very kind and helpful. Pete and Dave worked extremely hard and were most helpful. Mav (?) managed to get the truck as close as possible with very difficult access.

House Removal
Date published: 14/07/2016
9.1 / 10 stars

Great service

Great service, very polite, courteous and efficient.

House Removal
Date published: 12/07/2016
9 / 10 stars

Made a stressful time a walk in the park

We had used the services of the company on our previous move and were happy with the cost and professionalism of all staff. [The removal men] worked extremely hard and were thorough with the packing of of items.

Keeley Jackson deserves a special thank you, from the initial booking and dealing with our change of destination at a moments notice, she kept us informed, walked us through the process and made a stressful time a walk in the park :-)

House Removal
Date published: 12/07/2016
9 / 10 stars

Very grateful that they took such care

Everything was very well packed and we had no damage - we were very grateful that they took such care.

House Removal
Date published: 12/07/2016
9.6 / 10 stars

Great guys worked very hard

Great guys worked very hard. Unfortunately a light got broken The guys were gutted But eh, that's what insurance is for.

House Removal
Date published: 11/07/2016
9.8 / 10 stars

Friendly and helpful

Friendly and helpful during poor weather conditions!

House Removal
Date published: 10/07/2016
10 / 10 stars

Very impressed

The whole day went very well, we were very impressed how the men moved all our belongings so quick and efficiently, with no breakages or damage to our belongings. The move was far better than we thought it would be. No improvements required by us.

Tony and Andy were both extremely helpful. They were very polite and courteous and made the move less stressful for us. They were so organised and very quickly packed all our belongings into the van with such expertise. Nothing was too much trouble for them.

House Removal
Date published: 04/07/2016
10 / 10 stars

We would recommend you to anyone

Your leaflet came at the appropriate moment and on the phone for a quote we were impressed by the way we were treated.Then impressed by your quote.

Really nice friendly and efficient. We would recommend you to anyone

House Removal
Date published: 30/06/2016
10 / 10 stars

Delighted with the service we received

The team were absolutely great, polite, helpful, very reassuring and did a great job. We were delighted with the service we received and the professionalism of the team. A job really well done. Thank you.

House Removal
Date published: 24/06/2016
10 / 10 stars

Did a really great job

Very fast and efficient, did a really great job.

House Removal
Date published: 19/06/2016
9.6 / 10 stars

Excellent service from start to finish

An excellent service from start to finish. Peter and Simon were the best. Arrived well in time. Extremely affable and hard working. I could not have asked more of them.

House Removal
Date published: 14/06/2016
10 / 10 stars

Quick, efficient and easy move

Many thanks for the quick, efficient and easy move to all the people involved. Emma was very kind, helpful, and quick in resolving everything about our move, both on the phone and via email. The crew was prompt and in excellent spirits, and very efficient in handling the paperwork, packing our fragile items, and loading the boxes into the vehicle. They were a truly impressive team.

When we had our things delivered from storage to the new home, the crew arrived about 3 hours earlier than expected. It would have been nice if we had been told about the change so as to be at the house earlier instead of us practically meeting at the door.

House Removal
Date published: 12/06/2016
9.9 / 10 stars

Lovely guys

Lovely guys, who worked really hard on both days of a long move to the other end of the country. When the men on anther job finished early, they came and helped my removal men - so we moved ahead of schedule, and were settled in our home more quickly. Many thanks!

House Removal
Date published: 07/06/2016
9.8 / 10 stars

Pleasant & professional

They all worked extremely hard ALL day and were pleasant, professional and got on with what they needed to do.

House Removal
Date published: 02/06/2016
9.2 / 10 stars

Competitive quote

Competitive quote, able to accommodate a Saturday move and most confidence in the company. One wardrobe left without doors re-attached otherwise would've been 10/10

House Removal
Date published: 01/06/2016
9.9 / 10 stars

Very impressed with their hard work and professionalism

The team arrived early introduced themselves to me individually. Very efficient and took great care in packing my belongings. Very impressed with their hard work and professionalism. Credit to the company in my opinion based on my experience.

House Removal
Date published: 01/06/2016
10 / 10 stars

I can't compliment them enough

Very helpful, and flexible in arranging the survey visit around our commitments at what short notice. [The removal men] were brilliant; I can't compliment them enough. The three members of the crew were all so very helpful, courteous and made the whole experience of moving the best that it could be. When we had a delay in accessing the property due to the vendors being late moving out, they were very patient.

House Removal
Date published: 01/06/2016
10 / 10 stars

Very helpful and friendly

Very helpful and friendly guys, made a daunting day a lot easier than we envisaged.

House Removal
Date published: 28/05/2016
10 / 10 stars

Polite, courteous and efficient

Really nice group of lads, polite, courteous and efficient. Very customer focused and understanding and I got the impression that they enjoyed their work.

House Removal
Date published: 20/05/2016
10 / 10 stars

I couldn't be happier

Moving home never stress free. But working with Britannia Bradshaw has ensured that the logics packing, storing and moving were a breeze. Everyone I dealt with was not only professional, but took a real interest in understanding my requirements and meeting them. I couldn't be happier. I'll definitely recommend your services and keep your number to hand - though I do hope I'll have a breather before I need to call you again :)

House Removal
Date published: 20/05/2016
10 / 10 stars

You certainly exceeded my expectations

I was made to feel that I was dealing with a professional organisation. As a widow, moving on my own, I wanted to be sure I was using a reputable company and that I would get all the help I need and you certainly exceeded my expectations. The 3 men did everything on the day. I barely had to do anything until everything was unloaded into my new house, except make coffee!

They were 3 of the most helpful, pleasant, cheerful crew I could have hoped to have. Nothing was too much trouble for them and whilst there were a few problems getting some furniture into my new house they went out of their way to make sure the furniture was put where I wanted it.

House Removal
Date published: 11/05/2016
9.9 / 10 stars

Very helpful & efficient

I'd used them previously and received an excellent service, so I felt they are a company I could trust again. [The removal men were] very helpful, efficient and a good laugh which helped ease the stress of the move

House Removal
Date published: 10/05/2016
9.7 / 10 stars

They did a great job

The crew were very efficient, professional and hard working and also friendly. It was a stressful day but made easier by the positive attitude of the crew which was very reassuring. They did a great job and I was very satisfied with the service.

House Removal
Date published: 10/05/2016
10 / 10 stars

One of the best removal experiences!

Within days of putting my house on the market I received their booklet via post. I had 3 removal quotes. Bradshaw where never pushy but they did follow up promptly. No hidden extra costs on the quote.

We have moved many times even to USA but I think this was one of the best removal experiences! Hard working, polite crew. Even their cuppas were drank on the move.

House Removal
Date published: 10/05/2016
10 / 10 stars

Polite, friendly and very very efficient

The full service provided was perfect for us. They fitted in with our requirements and kept us informed at all parts of the process. Excellent. Polite, friendly and very very efficient.

House Removal
Date published: 10/05/2016
10 / 10 stars

First class removals crew

The service has been excellent throughout. Lucas, Mark and Brian were a first class removals crew.

House Removal
Date published: 05/05/2016
10 / 10 stars

Great quality of service

Very pleasant, knowledgable assistance. Visit at home booked immediately. We didn't have to wait for ages for consultants availability (which was the case with other companies we had contacted). From the first contact with the company and from the web site we felt they are very professional and experience at what they are doing.

[The removal men were a] very pleasant team, extremely efficient, great quality of service - everything packed with lots of care - especially very delicate items (nothing got damaged during loading/unloading and transport). Very patient too - we had very long delay on the day due to bank system failure and the team never made us feel bad or uncomfortable about it (despite it being Friday just before bank holiday weekend). The company sent additional people to support unloading, after we eventually gained the access to the property, which was very helpful.

House Removal
Date published: 03/05/2016
10 / 10 stars

Would highly recommend

Very helpful and professional. Attitude very positive. Would highly recommend

House Removal
Date published: 03/05/2016
9.2 / 10 stars

Very professional, pleasant, hard working

Les Bushell and James Hill were very professional, pleasant, hard working. They handled the very large and delicate antique cabinet with care and wrapped the fragile glass doors very carefully.

House Removal
Date published: 05/05/2016
10 / 10 stars

Made the whole process easy and stress free

Excellent team, really helpful and swift. No question or request was too much for them. Made the whole process easy and stress free.

House Removal
Date published: 09/05/2016
10 / 10 stars

Polite and professional

Initial consultant was professional. Your price wasn't cheapest but I felt you knew your business. Jacki was so patient with the changes I had to make due to changes of circumstances I couldn't fault the support. [The removal men were] polite and professional. Approachable and helpful

House Removal
Date published: 03/05/2016
9.9 / 10 stars

All were 100% 10 out 10

Spoke to Lynne and she was so helpful as I had been in touch with another local firm who were not good in understanding your needs. Lynne knew all the answers to my questions first class thank you Lynne.

My wife and I have not got words to say what a fantastic crew we had they worked so hard and the professional way that they worked was unbelievable. Nothing was any problem to them and they were a pleasure to have been with on this day, they made this move and took all our stress away from us. We would like you to personally thank the three lads which we had the pleasure of meeting they were : Marcin Niedziela, Julian Jackson, Kamil Lesniak. All were 100% 10 out 10

House Removal
Date published: 30/04/2016
10 / 10 stars

Friendly and knowledgeable

Britannia was recommended to us by our son who they did his move to Sydney and he vgg would not fault them . From the very 1st call I found them friendly and knowledgeable. Nothing was left out.

House Removal
Date published: 29/04/2016
10 / 10 stars

It was all done with no fuss or complaint

When reviewing the choice of removal firms on the internet, Britannia Bradshaw appeared to be the most impressive - especially the big pink van ;-) We had spent a considerable time in planning where every item of furniture would be placed in the new house. All of it was labelled with colour-coded cards, indicating which room it should go to. We also labelled a lot of boxes that we had previously packed ourselves. Although all room doors were labelled with coloured cards, a few items - furniture and boxes - did not end up in the right rooms, mostly upstairs. A couple - wardrobe and chest of drawers - could not be moved into the desired room because they would not go round a corner, so presumably HAD to go elsewhere. Overall however we are very happy with the service provided.

The problem on moving day was a delay in completion caused by the transfer of money for our house being held up in "the system". The crew were doubtless as frustrated as we were about the hold-up, but they were not in a position to influence matters. Packing and most of the loading took place on Tuesday 19th, with some members of that team not being involved on Wednesday 20th, when they were replaced by other men. All of them were polite, respectful, and a very cheerful bunch. They had to pack and load a large number of boxes and items of furniture, some of which were very heavy and awkward to manoeuvre round corners and through doors. It was all done with no fuss or complaint.

House Removal
Date published: 28/04/2016
8.1 / 10 stars

Nothing was to much trouble

Both simon & Peter were both excellent, nothing was to much trouble

House Removal
Date published: 28/04/2016
9.7 / 10 stars

Very professional and courteous

Very professional and courteous. Worked well as a team

House Removal
Date published: 27/04/2016
10 / 10 stars

Excellent service

Britannia Movers made every effort to accommodate our move at short notice during their busiest period. Excellent service. The crew were extremely efficient and worked very quickly. They were very pleasant and helpful and made the experience much easier to deal with!

House Removal
Date published: 27/04/2016
10 / 10 stars

100% recommended

These two guys were a true credit to your company. Quietly efficient. Nothing was too much trouble. They never uttered one complaint all day, even when it was throwing it down with rain. They were model removal men. They were happy with whatever we asked of them and were truly, truly unbelievable. I have never seen anyone work like they did. And even when it late at night, no complaints. Boys you have three yes -es (well two, cos' there are only two of us.) Brilliant, brilliant, brilliant and 100% recommended.

I think I have made our feelings clear. Only one further thing - THANK YOU VERY MUCH

House Removal
Date published: 27/04/2016
10 / 10 stars

Everyone was very helpful

Everyone was very helpful and Stefan in particular, helping to reassure my 92 year old Mother and getting the right 'package' sorted for us- Also, he answered phone queries /texts,quickly, efficiently and we are very grateful to him.

House Removal
Date published: 26/04/2016
9.9 / 10 stars

The removals crew were outstanding

The removals crew were outstanding. They worked tirelessly and carefully. Despite the rain! Our bed took some time to dismantle and they took it all in their stride. Really great chaps - an asset to you. We did end up with a drive full of plant pots etc that wouldn't fit in the van so had to leave some in the garden and had to wait for a friend to arrive with an extra car to take the excess on to the new property.

House Removal
Date published: 26/04/2016
10 / 10 stars

Very well organised

Very well organised, prompt and efficient. Very helpful and efficient throughout the process.

House Removal
Date published: 20/04/2016
10 / 10 stars

It was as good as it can get for me

Diane Twigge [the removal consultant] was polite and professional and gave me the confidence to entrust Britannia Bradshaw with my home removal. I was looking for a company that would store my furniture following removal and deliver to an address some 250 miles away. Britannia Bradshaw met this criteria, but it was the Diane, the removals consultant who gave me the confidence that BB would provide me with the service and professionalism I required. In addition to the removal consultant and removal crews, I also had reason to speak to Emma at your offices on a number of occasions, she too was pleasant and personable at all times. There was one breakage during the removal, which I have reported and am waiting to be contacted by one of your managers.

Nothing [could be improved], it was as good as it can get for me - the initial moving crew and the delivery crew are a credit to the company. The moving day crew (Dave, Mark and Paul (Mumfy) took control of the day and made it as stress free as possible for me. They were all very polite and personable. I was extremely impressed with the way they worked together and just got the job done.

The delivery crew (Simon and Pete) were brilliant, they'd had a long drive to get my stuff to me out of storage but they just cracked on and got me set up for my first night in my new home. They are truly a credit to the company.

House Removal
Date published: 15/04/2016
10 / 10 stars

A pleasure to have around

Can't praise the team highly enough. You should be very happy with the way they represent the company. My 5 year old loved the pink lorry! Had previously used Britannia in Chester. Website looked good. Initial enquiry was dealt with efficiently and the service going forward from that was excellent.

[The removal men] were a great bunch of guys. Very helpful and offered to unscrew baby gates etc. Kept the place clean and tidy. Good sense of humour and a pleasure to have around. wouldn't hesitate to use the service again.

House Removal
Date published: 14/04/2016
10 / 10 stars

Very polite,efficient and helpful

Very polite,efficient and helpful. Liked [the removal mens'] attitude.

House Removal
Date published: 14/04/2016
9.8 / 10 stars

I'm not sure you could improve

I'm not sure you could improve [the removal]. Perhaps having another person working would have allowed the guys to finish earlier but I can't fault their attitude and hard work. [We chose Britannia Bradshaw] partly because you were able to help at short notice but mainly because you are a reputable company. It's not all about the cost so much as getting value for money.

House Removal
Date published: 13/04/2016
9.9 / 10 stars

Worked so hard

Top lads, worked so hard, great characters!

House Removal
Date published: 10/04/2016
9.6 / 10 stars

A first-rate service throughout

Stefan Taylor and Jacki Francey have provided a first-rate service throughout, from initial enquiry to picking up the load. Dealt with Stefan Taylor before and always received an excellent service. Load not yet delivered and awaiting a delivery date, so cannot comment on the end to end experience yet, but on the basis of collection very good.

House Removal
Date published: 04/04/2016
9.9 / 10 stars

Just amazing service

Didnt hold back on information and gave details of probable costs on initial call. Just amazing service. Absolutely no hassle or stress for us, even to providing multiple boxes and wrapping paper. Mike and Paul were exemplary, hardworking, polite, more than helpful and took the utmost care with all our possessions as if they were gold. Very friendly, courteous and patient.

House Removal
Date published: 01/04/2016
9.8 / 10 stars

Could not do enough for us

Initial enquiry, extremely efficient and professional. [The removal men were] extremely helpful and they made the day less stressful, could not do enough for us, helpful and hard working crew. They went the extra 5 miles to get the job done. Please send our best regards and thanks. Employ more crews like ours were. Thanks again.

House Removal
Date published: 31/03/2016
9.3 / 10 stars

Excellent service all round

Excellent service all round; the crew on the day were really good and helped to take a lot of the stress out of an otherwise stressful time! Very friendly, professional and efficient.

House Removal
Date published: 18/03/2016
10 / 10 stars

Was highly impressed

Amazing bunch very hardworking but still light and relaxed - always good for a laugh. Was highly impressed.

House Removal
Date published: 08/03/2016
10 / 10 stars

Punctual arrival, careful packing and removal - exactly what we wanted

Friendly, courteous and hard working crew. Punctual arrival, careful packing and removal - exactly what we wanted. Buy the guys a beer - they really delivered on the day! Dave, Mick, Mike, Andy and Brian were all brilliant - we were really pleased with how fast we were packed and removed. The access and the nature of the house at the delivery side was quite challenging and they worked very hard to get everything where we needed it to be, whilst remaining courteous and friendly. Really very impressed indeed with the entire crew. You exceeded it. I don't think we have anything damaged at all, the houses at both ends were kept clean and damage free.

You were almost exactly the same price as another company we contacted, who were also very professional and BAR accredited. However, the thing which tipped the balance was Ernie's attitude to solving the access problems (narrow road) at our new house. Whereas the other company gave lots of "ifs" and "buts" and "possibly", Ernie simply said he'd divide the move into two smaller vans instead of one big one. Problem solved in one sentence. That gave us the confidence to choose Britannia Bradshaw. It was also appreciated that you offered some waiver policies for cancellation and late access, whereas the other company we unable to commit to what we might end up paying should there be a cancellation.

House Removal
Date published: 08/02/2016
10 / 10 stars

You have got some excellent staff

Very friendly, very informative about the whole move. The removal crew were just brilliant got on with the job, very friendly hardworking chaps. Fantastic, they were prompt, very friendly, kept us informed all the time. Nothing was too much trouble. The crew spent total of 4 days, of which 3 were at the house, I was feeling quite daunted about the whole move but they just got on with the job taking the stress away from me. They were very professional. You have got some excellent staff.

House Removal
Date published: 04/01/2016
10 / 10 stars

Would recommend to anyone who was moving

Overall the service was very good and would recommend to anyone who was moving. The 2 [removal men] we had were absolutely brilliant.....very tidy, courteous and helpful

House Removal
Date published: 19/02/2016
9.7 / 10 stars

Nothing was too much trouble

They were really friendly, helpful and understanding. Nothing was too much trouble. Very pleased with the whole experience.

House Removal
Date published: 03/02/2016
9.9 / 10 stars

Will highly recommend to friends & family

Both of the crew (Mark Lucas, Andy Jones) were very helpful and took excellent care of my belongings. Will highly recommend to friends and family.

House Removal
Date published: 29/01/2016
10 / 10 stars

Smooth & stress free

Thanks for making the move so smooth and stress free. All the guys were friendly but professional including the additional team who helped unload the van. They all worked very hard. Nothing was broken in the move either.

House Removal
Date published: 06/02/2016
9.7 / 10 stars

Pleasant, polite & helpful

Found my inquiry was dealt with sympathetically helpfully and efficiently as this was my first ever move even though I am 65. Both [removal men] were pleasant, polite and helpful. They were very good when it came to getting furniture in and out of the premises. Things were put where I requested and they did not leave until I was happy and nothing else needed doing

House Removal
Date published: 26/02/2016
9.9 / 10 stars

So pleasant and professional

Jacki was lovely, very pleasant and extremely helpful and professional. Greated an excellent first impression of the company. We were entirely satisfied with the service provided and would not hesitate to recommend your company. [The removal men] were fantastic! So pleasant and professional. Nothing was too much trouble for them. A real credit to the company.

House Removal
Date published: 29/01/2016
10 / 10 stars

Pleasant and hard working

A local firm under a national umbrella and very responsive to initial enquiry. Cost seemed reasonable and within expectations. Appearance [of removal men] - both were very young which gave an initial impression of them not being very experienced but they were pleasant and hard working. They didn't introduce themselves however.

House Removal
Date published: 03/02/2016
9.4 / 10 stars

All my queries and questions answered

Survey was carried out and all my queries and questions answered. Survey carried out by different company was hurried and no opportunity to ask questions.

House Removal
Date published: 05/02/2016
9.9 / 10 stars

Good customer service, pleasant & friendly

Good customer service pleasant and friendly felt comfortable ringing any time for further info. Competitive pricing substantially cheaper than local company. Good impression when came out to do quote v professional. Very happy with friendliness [of the removal men] and the fact they phoned when they were on their way to the new property and asked me to double check vehicle when emptied.

House Removal
Date published: 11/01/2016
10 / 10 stars

Couldn't have been happier

Not only the cheapest quote but had a good feeling about the company from everyone I initially spoke to and met. [The removal men had an] excellent attitude throughout, seemed to enjoy working together and got on with it. Listened to our instructions and concerns about certain items and carried out exactly what we asked for. Couldn't have been happier. They made moving day a lot less stressful (almost stress free)!

House Removal
Date published: 30/01/2016
10 / 10 stars

I have already recommended you to friends and family

The enquiry was dealt with extremely well. We had to find an agent quite quickly due to changes in our moving day and the staff were very understanding and helpful. I was thoroughly satisfied with the professional service I received. I have previously had a bad experience of a local independent 'man and van' outfit. I wanted a reputable company to ensure the day passed with the minimum of stress, which it did.

I don't think you could [improve the service]. Another local Britannia franchise moved out the previous owner. Admittedly they had done this at very short notice. I had originally tried to book them due to their proximity. Although I can't and don't want to be over critical of them (as I am sure they were frustrated by the lack of preparation of the family moving out) I was glad to have successfully booked yourselves over them. Thank you. [The removal crew] were amazing. They took a lot of the stress out of the day. They were approachable and considered us as the day progressed. They took the trouble to contact their colleagues to help with an awkward item and the combined team helped to get us in the new house without delay when the previous owners let us down by not moving out in time. I have already recommended you to friends and family.

House Removal
Date published: 13/01/2016
10 / 10 stars

Really friendly and efficient

Very easy to book, very friendly. Keeley and Lynne were particularly helpful in answering some of my sillier, tiny questions! Most inclusive quote (insurance extras etc.) at cheaper than competitors. Didn't charge extra when our destination changed into a duplex (or if you did, the extra was about £600 less than Osbornes!) Really friendly and efficient. I said I'd 'work from home' on day 1, not expecting to actually get much done - but I was able to just leave the crew to it - I thought I'd need to provide more guidance than necessary. They checked anything that was already broken to make sure I was aware before packing. Only two things went wrong - though I accept no moving day is without its drama. The entire cutlery drawer was left behind because two of the crew thought the other had done it - I had to go back and speak to the new owners. And a wardrobe drawer was fitted incorrectly and was jammed; I had to take it off and fit it myself. However nothing broken or missing (so far - we're still unpacking), everything was wrapped and protected really well.

House Removal
Date published: 29/01/2016
9.8 / 10 stars

Very efficient and intelligent in their planning and teamwork

Initial impressions excellent both at Manchester and Birmingham. A real "can do " attitude to what was going to be a a relatively complicated move made me feel confident that I had chosen the best firm. Trawling through the internet seeking a removals firm for what would be a rather complicated 3-day move, I spotted the Britannia Bradshaw website with the Genesis logo. Further research showed the extent of the support you give it and I was very impressed. I know about Genesis because a member of my family is very involved with it, and quick phone call made my mind up.

Excellent throughout. Thank you so much for making what could have been a very traumatic experience as painfree as possible. I think that the key to your success is your flexibility at all times, your willingness to put the person first.

Les, Jay and Andy were extremely kind, courteous, friendly, considerate of me and my belongings. They worked like the proverbial Trojans, had amazing energy, didn't waste a minute, discussed and checked with me as they went along, were very efficient and intelligent in their planning and teamwork, They seemed to have an innate sense of time and motion studies, and were obviously very well trained. Jacki deserves very honourable mention. She preserved my sanity through endless changes/postponements/cancellations by her unfailing kindness, good humour, patience and efficiency and ever-positive appreach. Thank you all very much. 11/10

House Removal
Date published: 28/01/2016
10 / 10 stars

Amazing, always had a smile

My father used your services for a previous move and recommended you. I had to be out by 12 and it was literally down to the wire...I had to wait for the movers to be finished before I could finish the cleaning so the last 30 mins were a little stressful. I think the consultant may have underestimated the amount of belonging I had as on the second day, I felt the packing was a bit rushed.

Stewart and Ryan who helped me move into my new house were amazing, always had a smile, even when the sofa bed proved to be a challenge. Their humour and positive attitude made moving in day a pleasure not a chore!

House Removal
Date published: 25/01/2016
8.9 / 10 stars

A credit to your company

The crew were very helpful and went out of their way to make as little disturbance as possible. Their manner and friendliness put me completely at ease. I could not have asked for nicer, or more proficient crew to assist me in my move. The crew were so polite, careful with my possessions and aware of the trauma which can be experienced in such a move. I cannot thank them enough. A credit to your company. Thank you

House Removal
Date published: 15/01/2016
9.7 / 10 stars

Would definitely recommend you

We found you gave a very good service and would definitely recommend you. We were very satisfied with the move and the two men were very efficient and obliging. They made the moving process less stressful.

House Removal
Date published: 19/01/2016
9.7 / 10 stars

Extremely confident and capable

The crew were extremely confident and capable and worked around a number of problems relating to our purchased house...our mother moved a week after us and had a very similar service, thank you.

House Removal
Date published: 08/01/2016
10 / 10 stars

Fast, friendly and sympathetic

I was very impressed by the prompt response, explanations, and answers to all my queries. [The removal men were] highly competent, worked fast, friendly and sympathetic

House Removal
Date published: 06/01/2016
10 / 10 stars

Exceeded my expectations

I selected 5 well-known companies from the internet and invited each to estimate and quote. BB were not the cheapest, but we were impressed by Ernie's approach when he visited. He understood our requirements, and was eager to help, and offer options for a 2 day cross country move. His replies to our questions gave us confidence we were talking the same language. Your whole team was very professional and took away a lot of the stresses of the day. We always felt we were in safe hands. No improvement required - service was perfect. Exceeded my expectations. [The removal men] worked speedily and efficiently. Polite and friendly. All packed properly and delivered in perfect condition. No complaints whatsoever.

House Removal
Date published: 13/01/2016
9 / 10 stars

I would happily recommend your company

Good reputation and an affordable storage facility. [The removal men] couldn't have been more helpful. This took a lot of stress out of the move.

I would happily recommend your company, the move out, storage and move in could not have been easier. Thank you very much.

House Removal
Date published: 22/12/2015
10 / 10 stars

Really helpful and reassuring

[I chose Britannia Bradshaw because of their] reputation and reliability - and I have used you before and had excellent service. Alhough I do hope that I don't move again for another 20 years! [The removal men] were all lovely, really helpful and reassuring

House Removal
Date published: 17/12/2015
9.6 / 10 stars

Friendly and very efficient!

I only had 2 days notice to move and then had to put my furniture in storage. Everything was managed quickly and efficiently. Very helpful staff made my move stress free. Two different teams on the days. Didn't get names of the lads on 11/12 but on 15/12 Asher and Mike P moved me in. Friendly and very efficient!

House Removal
Date published: 11/12/2015
10 / 10 stars

Pete and the crew were second to none

We were in a really difficult situation of time between exchange and completion being a matter of days and it being close to Christmas. Sue Frain dealt with our request very efficiently and managed to fit us in on our completion date. [We chose Britannia Bradshaw because of] price, service and efficiency. They really did all they could to fit us in, even though it was extremely short notice.

Bradshaws should be very proud of it's employees. Pete and the crew were second to none. They were helpful, polite and went all out to arrange our furniture where we required. They work extremely hard. Now I know why we chose Bradshaws for our third move.

House Removal
Date published: 15/12/2015
5.2 / 10 stars

Easy from start to finish

The process was easy from start to finish and I was looking to get something booked in quickly since the 14 days notice of our move was over the Christmas period. Martin was great when he came to do the survey and made me feel confident that the job would be done well, the quote was within limits of other quotes I had seen who hadn't done a survey, so I went with Britannia to get things sorted quickly. Jacki was helpful with booking and Les and Gary were great on the day. Les and Gary were polite and hardworking and a positive attitude - even though the removals job must be a pretty tiring one! I was really pleased that they made it easy for us with their attitude, compared to previous removal companies where it has felt like I've made their lives difficult.

House Removal
Date published: 15/12/2015
10 / 10 stars

Nothing too much trouble

What lovely courteous staff. Nothing too much trouble. These guys worked early in the morning until 7.45pm. You should be proud of them. Thank you.

House Removal
Date published: 14/12/2015
10 / 10 stars

They were great

Very easy and dealt with efficiently. They were great.

House Removal
Date published: 09/12/2015
10 / 10 stars

Excellent & really helpful

[The removal men] were both excellent and really helpful

House Removal
Date published: 11/12/2015
10 / 10 stars

Perfect could not improve

To be honest you were our second choice but our first choice could not do the removal day. You were slightly more expensive and we felt the survey was a bit rushed. However, your service proved exemplary and your removal crews were brilliant. [The removal men were] absolutely brilliant, nothing was too much trouble. Perfect could not improve.

House Removal
Date published: 04/12/2015
9.6 / 10 stars

Friendly, helpful and full of fun!

Lovely lady Diane. Quickly went through the house assessing how many boxes we needed and very helpful about our move. [The removal men were] friendly, helpful and full of fun! If we ever decide to move again (very doubtful) we would certainly use you.

House Removal
Date published: 04/12/2015
10 / 10 stars

Very satisfied

Very helpful and friendly, very satisfied so no improvement necessary

House Removal
Date published: 30/11/2015
9.9 / 10 stars

Really very, very impressive

[We chose Britannia Bradshaw because of] competitive price and Rod Seeland gave me absolute confidence which was backed up by Sue Frain and everyone else we dealt with at the depot. There was no area that required improvement you did what you said you'd do and were always accommodating to our requests. Billy and his team were superb, work so hard and they were very professional - really very, very impressive.

House Removal
Date published: 26/10/2015
10 / 10 stars

Helpful in all aspects

Diane very promt with appointment and very knowledgeable. [The removal men were] two good lads very helpful in all aspects.

House Removal
Date published: 02/12/2015
9.7 / 10 stars

Dealt with in an excellent manner

Dealt with in a very knowledgeable and courteous manner. They seemed the most profession and your quote was almost immediate. Both removing my furniture to storage and delivery to my new home, was dealt with in an excellent manner.

House Removal
Date published: 08/12/2015
10 / 10 stars

Fantastic throughout the whole day

Lucky choice but they will be top of my list if I move in the future and top of my referral list. [The removal men] were fantastic throughout the whole day to the point I will be writing a fantastic review for the three men via Google+. A credit to your company.

House Removal
Date published: 07/12/2015
10 / 10 stars

Very happy with the service

Had a number of quotes but felt more comfortable with Britannia Bradshaw. I felt totally comfortable and confident with the service. My furniture was kept in store for 10 weeks and was brought out just as it had been packed. Very happy with the service.

House Removal
Date published: 03/12/2015
10 / 10 stars

It could not have been better

Very helpful, easy to understand. My daughter had used [Britannia Bradshaw] a few years ago and told me how good they had been at that time. For me it could not have been better. We could have done without the pouring rain for all our sakes. Brilliant. [The removal men] were polite, considerate, pleasant and very efficient. They were a credit to your firm. Access made for a few problems,but with it was happily resolved by your employees. Many thanks. I would recommend Btitannia.

House Removal
Date published: 30/11/2015
5.7 / 10 stars

Courteous, conscientious & careful

I did go out to more than yourselves for a quotation but was sold from Martin's initial visit. You came over as very professional and I felt that my property would be safe and secure in your hands, especially taking storage into consideration. I felt confident in the service I would and did receive. Both crews were courteous, conscientious and careful with my property. They were also very good on the dismantling and reassembling of pieces. The moving into my new property wasn't what I would call an easy move for them e.g. narrow stairs, tight hallway etc. I appreciated how good and knowledgable Paul was at his job e.g. I had a sofa that after measuring I was convinced wouldn't get through the tight angles and door width but he managed it. There were other 'challenging' pieces of furniture as well that I could hear him guiding his team member calmly through as they came up the stairs and getting them in situ.

House Removal
Date published: 12/12/2015
9.2 / 10 stars

Very efficient and helpful

Jackie was exceptionally helpful and answered all my queries efficiently. Ian and Paul were excellent. Very efficient and helpful. Really friendly and polite.

House Removal
Date published: 15/12/2015
9 / 10 stars

They worked hard to meet the deadlines

Only 2 crew members arrived originally, a further crew member was dropped off to assist. All were courteous and helpful but appeared that the job may not have been explained to them properly prior to the removal. They worked hard to meet the deadlines. There was confusion in that they were not insured to remove wardrobes and shelving which I was not aware of from the initial meeting with Martin. They were also not allowed to take a bed apart. With hindsight, I would have insisted this was part of the removals as with other companies I have used. I have passed Britannia Bradshaws details on others who are moving house in the next couple of weeks.

House Removal
Date published: 27/11/2015
7.6 / 10 stars

We couldn't fault the service

We were left standing by our original company and Jacki was very helpful meeting our original moving date from the first e mail enquiry through to the final moving day. Hard to say [how things could have been improved] really we couldn't fault the service. The three lads who moved us were a credit to your company, polite, very helpful and very hard working.

House Removal
Date published: 27/11/2015
5.1 / 10 stars

Words cannot express our appreciation

Two extremely polite, friendly, hardworking men, who made every effort to promote a trouble free move. Words cannot express our appreciation of how smooth they made the day go, before we knew it the move was over, and they were gone. It was not till then you fully appreciate how hard they worked, please pass on to them are heartfelt gratitude.

House Removal
Date published: 27/11/2015
10 / 10 stars

Third time using Britannia Bradshaw

3rd time of using Britannia Bradshaw - I knew what to expect and I did infact receive the same high level of service!

House Removal
Date published: 14/11/2015
10 / 10 stars

So helpful

So helpful the whole day went well

House Removal
Date published: 11/11/2015
10 / 10 stars

Could not have been more helpful & polite

The experience was very professional. We were unsure as to whether we would be able to move directly into our new house or require storage. We did not know until twenty four hours before the move. The staff were most understanding and did not put us under pressure. We were having enough of that elsewhere and your staff were sympathetic to that.

The crew were excellent. They could not have been more helpful and polite. The day was made much less stressful as a result of their professional attitude.

House Removal
Date published: 06/11/2015
10 / 10 stars

Couldn't have asked for better

Thoroughly satisfied with service from start to finish and the crew were fantastic, cannot fault anything. Helpful, professional, efficient...couldn't have asked for better.

House Removal
Date published: 12/11/2015
10 / 10 stars

Great and very accommodating

They were great and very accommodating considering we didn't get the keys to my new home until late. The team were great and helpful as I was struggling to tie a date down with my solicitor...

House Removal
Date published: 27/10/2015
9 / 10 stars

Couldn't have been better

Couldn't have been better, every need was dealt with in a professional manner...It was not an easy job, lots of stairs, the crew were always cheerful. I was moving business and home. Ernie was calm and easy. I really have nothing to add. You were there for me every step of the way...even when I wanted to change the date..Thank you and highly recommended. Thank you again.

House Removal
Date published: 27/10/2015
10 / 10 stars

They were fantastic

Lovely helpful people who made the process far less stressful than I envisaged! I hope they are properly thanked for their fantastic work - especially the two who were with us all day (Pete and Billy I think), they were fantastic. Comprehensive service - it was the most expensive quote we received however we felt it was the most trustworthy which would ensure a stress free day - we were right.

House Removal
Date published: 30/10/2015
9.6 / 10 stars

Well organised

Both times I've used Britannia the moving team has been a close-knit group who know what they're doing and go about the job in a well organised manner. It is reassuring how well they work together.

House Removal
Date published: 09/11/2015
9.8 / 10 stars

Really helpful

Initially I contacted you after a recommendation from a colleague. When Diane came for the initial consultation, she was really helpful and gave us lots of advice having never done an international move before and we felt much more informed after her visit. I felt like I could trust you with shipping all my worldly possessions half way across the globe. We lost a lot of time at the end of the day as the shipping container didn't turn up and it was a while of waiting before realising that it wasn't going to come at all. Not your fault but it did mean I was pushed for time for cleaning etc. at the end of the day.

House Removal
Date published: 06/11/2015
9.6 / 10 stars

Really professional start to finish

Dianne was brilliant, she arrived early, put my mind at rest and always replied to all of my questions. Looked very professional, had good reviews and arrived on time, Infact early for quote. Really professional start to finish. Pete, Dave and Mal were all exceptional. They kept us informed all the way through, asked us what we wanted, were really so helpful.

House Removal
Date published: 06/11/2015
10 / 10 stars

Nothing was too much trouble

Our removal went very smoothly. I do have a couple of items which were damaged in transit, but I will look at making a claim for these under the insurance policy I purchased. I cannot say that the removals day could have been improved in any way. Pete and Simon were great. Good sense of humour, polite and considerate. Extremely efficient and hard-working.

House Removal
Date published: 06/11/2015
10 / 10 stars

Could not improve the removals days experience

You could not improve the removals days experience. it was excellent. On the first day of the move; the main packing day, four men packed my possessions. They arrived on time and were all polite and efficient. They worked well as a team and made me feel that my move was important to them. All the men were smartly dressed and well groomed. Mark's shiny shoes were a delight. My cat and dog were not stressed by so many new people in the house. The work was carried out quietely and without fuss.

On the day of the move Marcin and Mark carried out the final packing and unpacked at my new address. For me it was a very emotional day as I had lived at my previous address for 32 years with my late husband. I was dreading the move day. Their efficiency and good humour took the emotion out of the day and I actually enjoyed the move. It was a fun day. Sue was calm and efficient in taking a very late booking for the move.

House Removal
Date published: 23/10/2015
10 / 10 stars

Nothing was too much trouble

Keeley who was our point of contact with you was extremely helpful and efficient, she made our move and storage run very smoothly. In fact I felt as though I had gained a friend as we e-mail each month.

The [removal men] were cheerful, very hard working and nothing was too much trouble for them.

House Removal
Date published: 11/06/2015
10 / 10 stars

Best move by far

[I] was very happy. [I] have moved 3 times and this was the best move by far. Thank you for your brilliant service.

House Removal
Date published: 12/07/2015
10 / 10 stars

Made moving hassle free

[The removal crew were] Polite and very courteous. Wouldn't let us do a thing made moving hassle free!! I don't think you could [imporove], we were expecting a very stressful day but the removal crew made it easy and stress free.

House Removal
Date published: 02/11/2015
9.3 / 10 stars

Very pleasant, helpful and efficient

[Chose Britannia Bradshaw] Originally, recommendation from David Bree. Will be using Bradshaw for our next, big, move as a result of our experience.

[The removal crew were] Very pleasant, helpful and efficient

House Removal
Date published: 04/11/2015
10 / 10 stars

Outstanding team on site!

We had three quotes. Yours was not the cheapest but your representative was far more knowledgable and left us feeling you were best fit for purpose. The crew were outstanding in not only the move but in attitude towards us, they were extremely helpful and were a pleasure to have support our move. They took great care of all our belongings and we will recommend you as first class to everyone we know.

Outstanding team on site! A big thank you to them.

House Removal
Date published: 10/11/2015
9.1 / 10 stars

Would highly recommend

I'm very pleased with the service provided by Brittania. There were so many things that went wrong when purchasing the new house, but moving into the new house with the help of Brittania was the only thing could be relied upon and went smoothly. Would highly recommend them.

House Removal
Date published: 30/10/2015
8.7 / 10 stars

Very helpful and courteous

Billy in particular was an excellent driver and very helpful and courteous. The only disappointment was with regard to the Britannia office in Rotherham. We were told by the Britannia Bradshaw guys to ring a number and our empty boxes would be collected. However Britannia in Rotherham refused to collect them and we therefore took them to the tip to be recycled. Very disappointing.

House Removal
Date published: 28/10/2015
9.8 / 10 stars

Nice, helpful and professional throughout

[We] used [Britannia Bradshaw] in our previous move so we knew the service was good. [The removal men were] nice, helpful and professional throughout, only issue we had was we requested rail boxes for our clothes but they didn't have any of these so all clothes needed to be packed in our cars on the day

House Removal
Date published: 16/10/2015
9.8 / 10 stars

Very satisfied with removals crew

The size of the move was underestimated. The crew had difficulty both days with the journey to New Mills. On move day, they were not actually able to undertake all that was included in the contract. We had a lot of garden and exterior things to move. This was undertaken entirely by our son and a helper. In fact, there was no room on the lorry for them once everything was loaded. The crew were expected to do more than was possible in the time available to them, we were very satisfied with our removals crew.

House Removal
Date published: 21/10/2015
8.2 / 10 stars

Fantastic removal men

We agreed I would pack our belongings due to it being a two part phased move. As and when I needed boxes paper etc they were supplied without delay. However, I requested bubble wrap for our paintings (approximately 50) But was told you didn't use bubble wrap and that the removal men would use painting bags on the day to protect these. They did not use or have enough and two particularly expensive frames were damaged as not wrapped by the removal men. I will purchase bubble wrap myself for the move to Germany but would appreciate painting bags being delivered in advance of the move as it was all too quick and not enough care taken with these.

There was no room for improvement as such. It was a long day for the men but they remained professional throughout. One thing though: It was dark with little external light. I plugged in an heavy duty light which lit up the van, the walkways etc. Each van should have such equipment as standard. [The removal men] were all fantastic. There were some difficulties in that they needed a second van but they coped with this well and at no time did we feel responsible for underestimating what we had in our loft and shed. We were charged £180 for a shuttle van to the new property but in actual fact the removal drivers reversed the van up without any problems, so this wasn't necessary. I expect this fee will be taken off our phase two move to Germany in 2016.

House Removal
Date published: 21/09/2015
10 / 10 stars

Would highly recommend

Two great lads. Pleasant and very helpful. Would highly recommend.

House Removal
Date published: 23/10/2015
10 / 10 stars

Superseded our expectations

Neighbours used BB last year and recommended them. We were then impressed by online reviews and the efficient quotation service; and pleased that boxes and packing materials would be included and delivered, as it made the process so much easier without worrying about extra cost. We needed to request more boxes beforehand, as the initial batch ran out - but these were delivered speedily, which was great. The inclusion of boxes and packing materials (and advance delivery) was a big part of our decision to use BB. Fast response and helpful advice.

Simon and Steve were excellent - positive attitude, helpful and efficient. And careful with our belongings. We'd definitely want their help if we moved house again! [The removal and service] superseded our expectations.

House Removal
Date published: 02/10/2015
9.8 / 10 stars

Worked amazingly hard

Diane your estimator was lovely, and very respondive. Emma and Sue were absolutely brilliant, dealing with several move cancellations with humour and patience, and professionalism. The two sets of removals guys were great, they worked very hard and were very courteous and professional throughout. We are very happy indeed! You were the most responsive firm we approached. Price was not so much impotant as personal service, and you exceeded our expectations. [The removal men were] superb! Worked amazingly hard and were very personable and polite.

House Removal
Date published: 16/10/2015
10 / 10 stars

Definitely recommend your company to friends and family

Excellent service. The office answered all our questions to our satisfaction and the removal men were prompt, courteous and really helpful. It exceeded our expectations and we will definitely recommend your company to friends and family. I was very pleased. Emma the lady I spoke to answered all my queries to my satisfaction.

[The removal men] were extremely courteous and patient with us. They explained all the procedures and I am very pleased to say there were no damages to our belongings or property.

You cannot improve on the service we received.
Marilyn Hedges
Date published: 29/09/2015
10 / 10 stars

The best it could possibly be

Really helpful as there was a very short turn around from phoning up to the moving date. They could also give me an initial quote based on information that I had provided. A good price - compared to other large removal companies. They were faultless. They were absolutely fantastic. We could not fault them. They were helpful, hard working and nothing was too much for them. I would definitely recommend them to other people. The best it could possibly be.

House Removal
Date published: 25/09/2015
9.8 / 10 stars

Courteous, considerate, patient , kind, efficient & fun

Simon and Peter were courteous, considerate, patient , kind, efficient and fun. All the family loved the pink van! Good to know you support Genesis.

House Removal
Date published: 26/09/2015
10 / 10 stars

Made the move easy for me

Emma was prompt and helpful, called me back the day after I made the online request for info (request was made after hours - so a super efficient response).

Steve and Tony - made the move easy for me and worked tirelessly. Even when they realised I'd packed the kettle and couldn't even offer them a hot drink for all their hard work!

House Removal
Date published: 30/09/2015
5.2 / 10 stars

Fantastic service

Emma was really helpful answered all my questions with a friendly manner. Both Emma and sue were both very professional when I phoned and did their best to help me out at short notice. Fantastic service and can't recommend them enough. Bill and joe worked really well together, polite and really helpful.

House Removal
Date published: 11/09/2015
10 / 10 stars

Excellent crew

A very professional service. It was half the price of all other quotes that we received. Excellent crew, hard working, needed very little direction.

House Removal
Date published: 12/09/2015
9.8 / 10 stars

Couldn't ask for better service

[I chose you because] the advert on the interenet showed a family run business, and I hoped after speaking to Emma about my parents problems that a family business would give a better service (you did) - thank you.

Very helpful, kept asking if the furniture was in the correct position. [I] couldn't ask for better service. The lads were a credit to your company. I wish I had guys who were that professional working for me here in Mid Wales.

House Removal
Date published: 09/09/2015
10 / 10 stars

Went like clockwork

[I chose Britannia Bradshaw after I] looked at the previous testimonials (highly impressive), best price for the move (very reasonable), efficient consultation, and no nonsense approach. The whole process from start to finish went like clockwork. Very thorough, very efficient, and maintaining the highest quality standards.

House Removal
Date published: 08/09/2015
10 / 10 stars

Helpful and efficient

Courtesy on the phone was the main reason [I chose Britannia Bradshaw]. I'd had several quotes, one of which was slightly cheaper than yourselves but Emma was much friendlier so I went with you. I dealt with Emma who was very friendly and helpful, she called me back promptly and dealt with all the questions I had.

Both guys were so helpful and efficient. We unfortunately had an issue with the size of the truck meaning that they couldn't get to our property. They were happy to unload at the end of the road and transfer all of our belongings onto our smaller van, this took about three trips so they were with us for much longer than anticipated but they did this with such ease and good humour that what could have been a very stressful situation seemed to them not too much trouble.

House Removal
Date published: 04/09/2015
10 / 10 stars

Went above and beyond

Very satisfied with the service received and they helped reduce the stress of what is a naturally stressful event in most peoples lives. Peter & Dave were very friendly and helpful, and went above and beyond to get the removal done quickly. A great help.

House Removal
Date published: 21/08/2015
9.8 / 10 stars

The removal experience was very stress free

When coming to do the quote they were very professional. They also catered for our insurance needs. When booking the removal we weren't informed of an arrival time so made it a little stressful waiting for them. We had to phone the office several times. Had we been informed when booking of an approximate arrival time it would have been better. The crew were great and very helpful. They made the removal experience very stress free.

House Removal
Date published: 24/08/2015
9.2 / 10 stars

Extremely helpful and friendly

Ernie, Sue & Keeley, were extremely helpful and friendly. Removal Crew- Chris Hayworth, Mark Smith, Ryan Warburton and Ian Bowers, were very professional, efficient, helpful and friendly in packing up our bungalow in preparation for our removal. Ian and Chris on our arrival at the storage facility in Fareham were on time and once again helpful and nothing was to much trouble.

My wife and I would like to thank all the team for making what is a stressful time as pleasant as possible. Can't improve [the service] as far as we are concerned.

House Removal
Date published: 18/08/2015
10 / 10 stars

Far exceeded my expectations

The service provided by your staff at the office down to the team which moved us far exceeded my expectations. They made me and my husband smile through what was actually a really stressful day. They were professional efficient and fast. They were rely well together and made us feel totally at ease.

You offered the same service as your competitors but far more cost effective.

House Removal
Date published: 17/08/2015
10 / 10 stars

The team were excellent

They were helpful and professional even though they felt they were slightly understaffed for the full pack. I thought the team who moved us were excellent.

House Removal
Date published: 12/08/2015
8.6 / 10 stars

Very patient and accommodating

The removal crew were fantastic. They did not complain once and were very patient and accommodating with us in respect of moving the fish, which was a difficult task. They looked after our belongings well and were careful with both properties to keep them as clean as was practical. Also, very efficient.

House Removal
Date published: 24/07/2015
9.1 / 10 stars

Very helpful, very polite

Very helpful, very polite, a very good and reliable two men, very professional at their job, hard working indeed, thank you to them very much.

House Removal
Date published: 23/07/2015
9.9 / 10 stars

The crew really went the extra mile

Britannia were recommended to me by a colleague and the quote was competitive with rival firms (I was required to obtain three quotes). With just a few weeks notice to do a 48hour move from the West Midlands to the North West Britannia were able to accommodate our removal dates and requirements.

The removal crew were excellent. The guys delivered on all that the consultant promised in our initial consultation which hasn't been our experience with other removal companies. We felt that the crew really went the extra mile, they were great with our kids (all three of them under 6) and they were very patient when we were given the wrong set of keys be the estate agent for the new property, they even swept clean the garage on the new property before unloading the truck which really impressed me. Jacki Francey was extremely helpful throughout the entire process.

House Removal
Date published: 29/07/2015
10 / 10 stars

Professional approach and accreditation

Professional approach and accreditation. I liked the manner in which removals were explained with specific kit for certain things and an eye on restricting damage to both properties. Whilst the overall approach was good, my lasting memory will be that I thought the team was under resourced and that I helped considerably when I have paid for an all encompassing service. That's not to say I would expect to sit with my feet up but my family worked solidly for two days which is not ideal when we are trying to manage two small children at the same time. I would prefer that the removals crew is not criticised for this as I think the fault lies with whoever plans resourcing. This is not a fault of the removals crew but I think the team was a man down in terms of resource. I personally packed a good deal during the process and carried on late into the night between prior day packing and removals day. On the day of the removal, I don't think the move would have been done within the timetable if I and my brother in law hadn't been assisting. This is a shame because I thought the guys were good but fighting an uphill battle. The guys were professional and friendly and kept at their role. They certainly used the benefit of experience in moving furniture in the best way and most efficiently.

House Removal
Date published: 08/07/2015
8.7 / 10 stars

Informative and flexible

We chose Britannia Bradshaw because Ernie was the most informative and flexible of all the reps we spoke to. Simon and Pete were great as were Paul and Dave Law, who did the first load in Manchester.

House Removal
Date published: 15/07/2015
10 / 10 stars

They were very careful

Paul and Amrik were amazing. Nothing was too much trouble. They were always polite and listened to our requests. We were worried that we would disturb other residents and so they were quiet and made sure doors did not slam. They were very careful with the sofa and arm chairs and also making sure that they did not mark the fresh painting on the walls of the new flat. They packed everything with care into the van. I would certainly recommend them to anyone. It is possible that the whole job could have been done in one day, therefore making it cheaper. Please pass on our thanks to Paul and Amrik. They made a hard job easy and pleasant.

House Removal
Date published: 27/07/2015
9.9 / 10 stars

Professional service- clear, concise, friendly

The removal crew were excellent, friendly and helpful. Removal day experience was great, dealing with the office and getting the boxes was not so good. I had to make various phone calls to find out when the boxes were coming, asked if I would be phoned prior to their delivery and was not (fortunately someone was in), not enough long boxes and no hanger boxes on the day. We also had to call to confirm the removal and ask what time the men would be coming which I think is very poor.

House Removal
Date published: 28/07/2015
8.1 / 10 stars

Professional service- clear, concise, friendly

Professional service- clear, concise, friendly. They were wonderful. Hardworking, efficient, kept me informed, took extreme care with all my items. I was very impressed. Got quotes from 3 companies but felt this offered the best service.

House Removal
Date published: 22/07/2015
9.9 / 10 stars

Couldn't have done more for us

Matt, Bill and Craig were brilliant. Especially Matt. Nothing was too much trouble they worked so hard, they were 45 mins early and couldn't have done more for us. The only thing was we had a super king bed and a double bed to move and the team brought two plastic sheets for double mattresses meaning the super king mattress wasn't covered and has been heavily marked getting it into he house and in transit

House Removal
Date published: 20/07/2015
10 / 10 stars
The crew were the BEST

We would like to say how smoothly our house move from Simmondley to Hollingworth went. This was entirely down to your team of operators who carried out our move. They were friendly, polite and extremely helpful, nothing was too much trouble for them. It was a delight working with them and we would say that they are a real credit and a valuble asset to your company. We would have no hesitation in recommending your company to our family and friends should any of them be considering a house move in the future.

Our satisfaction rating between 0 and 10 is well beyond 10, well done and thanks for your help in making a stressful time easier to cope with.

House Removal
Date published: 02/07/2015
10 / 10 stars
Fantastic customer service

Sue was amazing. I had been let down a couple of days before my move. I took to Google and had called 10 companies before no one was interested. When I called and spoke to Sue she was really helpful and said she would try and see if the could get some one to work extra. She really went the extra distance. Fantastic customer service.

Matt and Craig were amazing so friendly and polite. I was very impressed. They took control and knew I was stressed but made everything very easy. Brilliant service. [The only way to improve the service is] would need to make body doubles of Matt and Craig!!!

House Removal
Date published: 22/06/2015
9.8 / 10 stars
Good price, very good service for quotation

The crew were excellent but not enough of them to complete the task in a reasonable timescale.

House Removal
Date published: 26/05/2015
10 / 10 stars
More than matched my expectations

Dave and Paul were great, really pleasant and helpful. It more than matched my expectations.

House Removal
Date published: 23/03/2015
10 / 10 stars
Exceptionally pleasant

Steve & Paul were exceptionally pleasant and worked efficiently throughout. The packing service was very good - no breakages.

House Removal
Date published: 10/03/2015
9.8 / 10 stars
Very helpful and efficient

I have used this company 3 times now and it has always been great service. Very helpful and efficient.

House Removal
Date published: 19/03/2015
10 / 10 stars
Couldn't have gone any better!

Moving house is meant to be one of the most stressful things you can do, not when you have Dave, Andy and Chris doing it for you. At 9:40 on moving day I was feet up having a brew with only 2 items left in our lounge - couldn't have gone any better!

Professional approach to doing business. Higher number of lads doing the actual move than other companies so I knew the job would get done in good time and everything would come over in one trip, which was important to us.

House Removal
Date published: 10/10/2014
10 / 10 stars
Best value for money

Efficient, professional manner. Not the cheapest quote but I thought best value for money. Friends have also used Britannia and have had no problems.

House Removal
Date published: 14/10/2014
9.7 / 10 stars
Absolutely Brilliant!

[We chose Britannia Bradshaw because] it was a company we had known about for many years, we didn't even get another quote from any other company.

Absolutely Brilliant! [The removal men] were two of the most helpful, cheerful polite men you could wish to have at such a stressful time. Nothing was too much trouble for them. Just to say a big thank you to Matt and Phil, for doing a wonderful job. They must be two of your valued members of staff.

House Removal
Date published: 15/10/2014
10 / 10 stars
Worked very hard

The removal crew worked very hard. They were very curious and pleasant.

House Removal
Date published: 10/10/2014
10 / 10 stars
Cheerful despite the rain

All three were cheerful, helpful and efficient despite the interruptions for rain.

House Removal
Date published: 09/10/2014
9.8 / 10 stars
Made the move easier than expected

[We chose Britannia Bradshaw because of] cost and reputation and overall impression during the initial visit. [The removal men were] very helpful and made the move easier than expected.

House Removal
Date published: 01/10/2014
9.9 / 10 stars
Put us at ease

[We chose Britannia Bradshaw because] the location of your head office was the nearest to our previous address. In addition when I spoke to any of your staff they presented themselves as being effecient as well as courteous.

Diane explained the relevant procedures [for our move to the United States] in simple turns and was very courteous and answered our questions with confidence.

[Issues with the shipping company and copies of my green card] caused me some considerable stress. Fortunately KEELEY JACKSON dealt with the problem very, very well. I am indebted to her for putting my mind at ease through the whole process.

The [removal men] were very polite and friendly and put us at ease with the way they carried out their duties

House Removal
Date published: 26/09/2014
9.8 / 10 stars
Can't think of any aspect that was not excellent

Can't think of any aspect that was not excellent. We had Mark, Mark and Martin to load and then Mark and Martin to unload the following day. They were polite helpful friendly and careful - a great advert for your firm.

We will be moving again in just under a year and will ask you to do that job for us as well.

House Removal
Date published: 25/09/2014
10 / 10 stars
Went out of [their] way to accomadate me

Sue was great in the organising as my dates changes - she went out of her way to accomadate me. Guys were fantastic - nothing was to much effort.

House Removal
Date published: 22/09/2014
9.4 / 10 stars
The foreman was superb

As always, some are better than others. The "foreman" was superb, and couldn't do enough.

House Removal
Date published: 24/09/2014
9.1 / 10 stars
First class staff - polite, helpful & careful

First class staff - polite and helpful and careful. We had previously seen the Britannia vehicles locally , and decided to give them a chance to quote for the move. Two other companies that were invited to quote for the work did not even bother to reply to our requests.

House Removal
Date published: 16/09/2014
10 / 10 stars
Nothing was too much trouble

Very helpful, nothing [was] too much trouble. [I] was guided to right place as [hadn't] moved for a long time. No stress to us at all, you took care of everything.

House Removal
Date published: 20/08/2014
10 / 10 stars
Very professional & pleasant

Excellent team. Very professional and courteous at all times. Always very professional and pleasant.

House Removal
Date published: 03/09/2014
8.7 / 10 stars
Professional & competitive

Martin Lloyd visited us to assess our needs etc and projected a professional image. The detailed quotation was emailed to us promptly assuring us of your companies level of capability.

We felt that your company were professional and competitive. The team worked well together particularly during the loading process each member knowing what to do next. The additional staff that were drawn in on the unloading point worked conscientiously throughout. The team leader Nick took command of the procedure and everyone knew what was required. He communicated well with both my wife and me.

House Removal
Date published: 29/08/2014
10 / 10 stars
Nothing was too much trouble

Very helpful & professional. Paul, Ash and Andy were very helpful, nothing was too much trouble for them, they made our move go very smoothly.

House Removal
Date published: 28/08/2014
10 / 10 stars
Friendly & efficient

All the crew were very friendly and efficient

House Removal
Date published: 26/08/2014
10 / 10 stars
I cannot praise or thank you all enough

This was not a straight-forward move, I moved out with most into storage and some to my parents locally in Manchester, then had all recollected and moved to Suffolk, all went without a hitch. Both crews were extremely courteous and respectful of my belongings and the full packing service was excellent and a great relief given my health at the time. I cannot praise or thank you all enough.

House Removal
Date published: 22/08/2014
10 / 10 stars
Impressed

Other companies didn't fill me with confidence. [Britannia Bradshaw was] friendly, not overbearing, didn't believe Ernie's estimates but they proved to be very good indeed. Impressed.

The crew were brilliant. Nothing broken, bent or scratched. Nothing was too much trouble.

House Removal
Date published: 22/08/2014
10 / 10 stars
Put me at ease

Very professional, reliable and efficient. They were very friendly and put me at ease when was feeling apprehensive about the whole moving experience. They were very good with my young daughter.

House Removal
Date published: 22/08/2014
9.9 / 10 stars
Excellent

Excellent service, excellent attitude, could not of been any more helpful.

House Removal
Date published: 22/08/2014
10 / 10 stars
Would recommend

Dave and Craig picked up our furniture and could not have been more helpful. They were very professional in the way they dealt with the uplift. Friendly team is was a great start to our move. Andy and Peter delivered our furniture and again were very friendly and very helpful and dealt with the delivery in a professional way. A great end to the move.

Both teams were a credit to Britannia Bradshaw and because of their work we would recommend you to anyone.

The service we received from Sue in the office was second to none. Any questions we had were answered and when required she arranged for packing materials. She was a great help.

Of the companies we asked for quotes they were the most professional.

House Removal
Date published: 18/08/2014
10 / 10 stars
5* service!!

Both Ryan & Adam worked so hard. They were both professional and nice guys. They both seemed to care about our belongings and wrapped them really well. They even managed to get our sofa through a window as the stair way was too tight. They drove all the way from Manchester to London packed and helped move things, in one day.

5* service!!

House Removal
Date published: 18/08/2014
10 / 10 stars
Prompt & reasonable price

Prompt and reasonable price, [although] maybe a few more boxes on board would have helped as we ran out. Clive and Les did a very good job.

House Removal
Date published: 12/08/2014
9.6 / 10 stars
A very good job

They were excellent and they really did a very good job

House Removal
Date published: 11/08/2014
10 / 10 stars
I would definetly recommend

The crew were Excellent and a credit to your company and if I had to recommend a company, I would definetly recommend you.

House Removal
Date published: 11/08/2014
10 / 10 stars
Very polite and hard working

[Chose Britannia Bradshaw because it was] recommended by a friend. Very pleased with response from Piers on the initial enquiry. Piers was excellent. I explained the urgency in finding a removal company and he contacted my original choice (who could not now meet the moving date) to obtain volumes and provide a quick quote which was subsequently validated on a visit by Ernie.

Very polite and hard working. Took good care of our belongings.

House Removal
Date published: 08/08/2014
10 / 10 stars
All very helpful

Initially tried local removal company but only Britannia could do dates. All very helpful. Went the extra mile. Arranged move at short notice.

House Removal
Date published: 04/08/2014
10 / 10 stars
Brilliant service from everyone

Clive, Ant and Stu who moved us on the first 2 days were brilliant, very helpful and nothing too much trouble. Then the second crew of Clive, Ray and Dave, were again brilliant and made it as easy as possible for us, on what was a very tiring and stressful time. Brilliant service from everyone. But for price I paid to be charged extra for boxes and for them to be delivered to my house felt a bit much! Other than that can't fault the hardworking office staff and removal crews.

House Removal
Date published: 01/08/2014
9.6 / 10 stars
Helpful, courteous, professional

Helpful, courteous, professional

House Removal
Date published: 30/07/2014
10 / 10 stars
Very courteous and helpful

Very courteous and helpful

House Removal
Date published: 29/07/2014
8.8 / 10 stars
Cheerful and willing

They provided an excellent service in a cheerful and willing manner on what was the hottest day of the year. Quite an achievement.

House Removal
Date published: 25/07/2014
10 / 10 stars
Particularly impressed

They were excellent and worked really hard. We were particularly impressed when, as we were kept waiting, more men arrived so when we eventually moved in, it didn't take long. The removal men were excellent.

House Removal
Date published: 28/07/2014
9.7 / 10 stars
A very nice crew

Efficient, courteous, polite. A very nice crew. Very hard working, it was very hot on the 2 days.

[Could improve service by asking] the client what they will need on arrival at new home, and make sure it is clearly marked and accessible e.g. Kettle, bread, underwear!

[Chose Britannia Bradshaw because of] promptness of quote, competitive price, efficient manner of Ernie.

[The removal men were] prompt, courteous, smartly dressed (makes a change).

House Removal
Date published: 25/07/2014
10 / 10 stars
Extremely helpful & polite

Very good. Particularly Aman (fogive me if that is not the correct name) who was extremely helpful and polite.

House Removal
Date published: 18/07/2014
9.6 / 10 stars
A totally hassle free experience

Great friendly & professional team. Professional and above all a totally hassle free experience from quote to move.

House Removal
Date published: 18/07/2014
10 / 10 stars
Friendly, efficient & professional

Two great guys - friendly, efficient and professional who couldn't have done more for us. [We chose Britannia Bradshaw for our removal] due to the excellent service we received on our first move six months ago.

House Removal
Date published: 17/07/2014
10 / 10 stars
Gave me a high degree of confidence

I'm not sure we can [improve on Britannia Bradshaw's service]. As we were moving a long way, I lasted well into the evening, but the crew remained cheerful and got on with the job. [The crew were] very approachable and helpful. Nothing was a problem.

Gave me a high degree of confidence.

House Removal
Date published: 11/07/2014
9.1 / 10 stars
Excellent

[The removals crew were] excellent, couldn't do enough to help

House Removal
Date published: 07/07/2014
10 / 10 stars
Could not have gone better

I was not feeling very well that day the guys were great would not let me do any thing Mark Pennington and Marcin Niedziela were a credit to you... i would recommend you to any one... I would recommend you to anyone.

[I chose Britannia Bradshaw because] I looked at 3 - one never came, the other one was full of hot air. You came told us all the facts, no hot air just plain speaking [and] that is why I chose your company. Keep up the good work!

Could not have gone better

House Removal
Date published: 20/07/2014
10 / 10 stars
Everything was perfect!

Everything was perfect!

All 3 guys were extremely friendly and courteous. They kept me informed of everything and timescales. Very good professional service offered.

House Removal
Date published: 09/07/2014
10 / 10 stars
Very professional yet friendly

Very professional yet friendly I immediately felt at ease and confident. I am a widowed lady who was down sizing and finding the situation both sad and stressful but the move was dealt with very sensitively.

[I chose Britannia Bradshaw] because I had [another company] round for a quote and they did not seem interested in my needs and made me feel it was a take it or leave situation; I was met by a rep who failed to make eye contact with me no empathy I was just another person not a customer

[Britannia Bradshaw] exceeded my expectations. I have already recommended them to a friend's son.

[Your removal crew were] two of the nicest most hard working men I have met in a long long time. They worked as a team in a happy pleasant manner all day. They are a credit to your company you must hold them in high esteem. The older of the two driver was a wonderful mentor to the young lad.

House Removal
Date published: 02/07/2014
10 / 10 stars
Would absolutely recommend

Great guys - put in some hard slog and were very polite and courteous (asked before using bathrooms etc) took good care of moving everything with no damage or issues. Would absolutely recommend. Ernie and Piers were great pre-move and the movers themselves did a top job.

House Removal
Date published: 02/07/2014
9 / 10 stars
Helpful, motivated, efficient & courteous

[I chose Britannia Bradshaw because of a] good balance of cost and reputation. A local depot local to my work address was convenient for picking up boxes/packing. Estimator was very helpful when setting up quotation initially. Friendly and efficient outlook generally.

All the team appeared helpful motivated efficient and courteous. Dave was a very capable team leader, very understanding of the stress involved for us. Nothing seemed too much trouble for any of the crew, including finding things we had forgotten!

House Removal
Date published: 02/07/2014
9.8 / 10 stars
Went above and beyond

Great service. Very polite and helpful. Went above and beyond to get a large headboard upstairs. Stayed late on a Friday evening to ensure everything was in the correct place.

House Removal
Date published: 02/07/2014
9 / 10 stars
Really helpful

Really helpful. Piers was very accommodating and had everything completed promptly.

Mark and Craig were amazing. Helpful, kind, tidy and they worked alongside me. later in the day in the new house, two other men arrived from the company who were not so helpful and in fact one threw my spice jars upside down to the extent that a couple of jars broke. they also put a number of boxes in the wrong place which Mark, Craig and I had to put right.

House Removal
Date published: 02/07/2014
9.8 / 10 stars
Very friendly, very helpful, & very quick

The staff have all been very helpful and patient with our numerous questions. They were very friendly, very helpful, and very quick!

House Removal
Date published: 02/07/2014
9.7 / 10 stars
Thank you for making my move stress free

Brilliant crew they were so efficient and friendly they didn't mess about they got straight to work and didn't stop until the job was finished. I couldn't have asked for a better team they were fantastic!

Nothing to improve on everything went really smoothly nothing lost, nothing broken so I couldn't ask for more. Brilliant!

[I chose Britannia Bradshaw because] the reviews on the website were really good, the costing was very reasonable in fact it was cheaper than I expected as I had a more expensive quote from a local company from Rhyl North Wales, so I decided to go with a local company from Manchester.

A really good service provided I was pleasantly surprised as you don't really know what to expect, they talked me through what I needed to know and all information was relevant to me.

I would just like to compliment you on all the staff that I dealt with everyone knew what they were doing and everyone was very professional and friendly I was extremely impressed with the service. Thank you for making my move stress free.

House Removal
Date published: 02/07/2014
10 / 10 stars
Very helpful and excellent

[The removal crew were] very helpful and excellent. Need to be able to have more notice when boxes can be delivered. Poor service had to collect them. Very disappointed with that.

Removal men on day were superb.

House Removal
Date published: 01/07/2014
8.9 / 10 stars
Brilliant, helpful and friendly

[I chose Britannia Bradshaw because:] established company, good website, good location, consultant was very professional which we thought reflected the ethos of the company. Piers was very helpful, came out to our property quickly and promptly followed it up with a quote. He also rang a little while later to ask if we had any questions.

Andy, Ryan and Phil were great as were the other guys who joined later in the afternoon to get things moving.

I felt morale is high in the workforce; lots of laughing and positive attitudes. Made a stressful situation feel a bit better.

House Removal
Date published: 01/07/2014
9.9 / 10 stars
Friendly & efficient

Friendly efficient service despite delays

House Removal
Date published: 01/07/2014
9.7 / 10 stars
Recommended

Can I recommend that a contents lists is attached to the front of the boxes [when using the packing service]. I appreciate that you re-use the boxes and do not want to deface them but faced with unpacking lots of boxes that you do not know what is inside is daunting . As my house was smaller than the one I had left, I instructed your packers to pile the boxes up in the garage. The briefest description was written on the cellotape on top of each box, so obviously I could not possibly know what was in each box as they were piled on top of each other. I have no complaints about your packers, I assume they did what they were trained to do.

House Removal
Date published: 01/07/2014
8.8 / 10 stars
Recommended

[I chose Britannia Bradshaw because they were] recommended

House Removal
Date published: 01/07/2014
10 / 10 stars
Very happy with the removal crew

[I chose Britannia Bradshaw because] my daughter had previously used Britannia Bradshaw and was very happy with the service they provided, plus I was very happy with their quote.

Very happy with the [removal] crew, they were friendly and helpful.

I had my belongings in storage for a couple of months. I received a monthly invoice for this, which I paid almost immediately. On one occasion I received a rather abrupt email requesting that payment be made when in fact I had paid it a week earlier over the telephone. I do understand that this was obviously an administrative error but I didn't receive much of an apology when my daughter rang to tell the office it had been paid a week ago.

House Removal
Date published: 01/07/2014
10 / 10 stars
Very easy move

[The removal men were] excellent - made the move very very easy.

House Removal
Date published: 01/07/2014
10 / 10 stars
Friendly and polite

[The removal crew were] friendly and polite; [people were] helpful and informative.

House Removal
Date published: 01/07/2014
9.3 / 10 stars
Thank you for an excellent job

Thank you for an excellent job. Both packing and removal services were well done and staff were courteous and hard working. Well done.

We had the packing and removal service. I believe the extent of our packing was under estimated. The guys who did the job were very conscientious though, but late packing up (finished circa 3pm) meant late completion at new house so a late day for them.

House Removal
Date published: 13/05/2014
9.7 / 10 stars
If I ever move again I would chose Britannia Bradshaw again

The team were very professional but friendly and efficient. They wouldn't let us lift anything - if we did they took it from us and told us "we'll do that for you". The team made it as stress free as possible for us.

House Removal
Date published: 13/05/2014
10 / 10 stars
Amazing attitude

Amazing attitude. Friendly, professional, knowledgeable!

House Removal
Date published: 13/05/2014
10 / 10 stars
Trustworthy

[Chose Britannia Bradshaw because:] Trustworthy had used before

House Removal
Date published: 13/05/2014
9.7 / 10 stars
Excellent removal crew & service

The three removal crew excellent, I was at our new address which meant that my wife was alone during the loading of your vehicle. They made sure that she was happy with all aspects of the moving and loading of our furniture.

Martin Lloyd reassured us that Britannia Bradshaw would move our furniture without any problems. Any concerns that we had were quickly resolved by the way Martin promoted the company's professionalism in moving our possessions.

I would recommend Britannia or any company that is associated with them to anyone that is moving home. They arrived to collect our furniture bang on time, travelled over 250 miles and arrived to unload bang on time. This is a professional company from the answering of our initial enquiry to unloading the last box off the vehicle.

If all your employees are as good as the crew that moved us then your company is in good hands.

House Removal
Date published: 13/05/2014
10 / 10 stars
A superb job

The crew were great and did a superb job for us

[Chose Britannia Bradshaw because:] Used before - good value - good service

House Removal
Date published: 13/05/2014
9.9 / 10 stars
Extremely satisfied

[Chose Britannia Bradshaw because:] Most helpful and competitive quote

Extremely satisfied with everything, [the crew were] extremely helpful and couteous.

House Removal
Date published: 13/05/2014
10 / 10 stars
Fantastic

We had a difficult moving day, with delays to completion and our vendors still present in the house when we arrived. The crew were fantastic, helping to move the last of the vendors items before moving our own belongings. They were also polite and efficient despite several hours of delays on the day.

House Removal
Date published: 13/05/2014
10 / 10 stars
Nothing was too much trouble

I had phoned a few companies for quotes but Britannia Bradshaw came across as the most helpful and reliable so I decided to choose them.

The crew were great, we were really happy with the service provided on the day. Nothing was too much trouble for the friendly and efficient crew...both of them were really helpful, friendly and efficient.

House Removal
Date published: 13/05/2014
10 / 10 stars
Very helpful

[Comments about removal crew:] Very helpful

House Removal
Date published: 13/05/2014
9.1 / 10 stars
Very helpful & informative

[Chose Britannia Bradshaw because:] Reputation and because someone came and looked at our house rather than just asking us to fill in a questionnaire before giving us a quote.

[Comments about crew:] Two were very good - one was a bit abrupt and rude.

House Removal
Date published: 13/05/2014
8.9 / 10 stars
Very impressive service

The crew worked swiftly and in an organised fashion. The move went so smoothly as a result.

[Chose Britannia Bradshaw because:] Recommended by Estate Agents and were able to help us out with a late notice change in our moving date - very impressive service.

House Removal
Date published: 13/05/2014
10 / 10 stars
They were excellent

My daughter and I passed the facility one Sunday. It was closed but a staff member was in and showed us around. He was excellent and went out of his way to give us all the information we needed. We were very impressed and decided we didn't want to look at any other storage companies.

[The crew] were excellent. We would still be packing now if doing it on our own! Moving was a really big event for us as we've not moved in over 40 years and we thought it would take such a long time. But all of the hassle was taken out of it by the crew. Moving house is very stressful but the day of the move wasn't as stressful as I thought it was going to be and that is down to the crew.

House Removal
Date published: 13/05/2014
10 / 10 stars
Stress free

I have already recommended your company! I couldn't fault the guys on the day - very helpful and friendly and nothing was too much trouble. I get stressed very easily but my moving day was so stress free.

Thank you all very much

House Removal
Date published: 13/05/2014
10 / 10 stars
Extremely professional

The two guys were incredible, a credit to your company. They were extremely professional, worked like trojans and yet maintained a sense of humour throughout the day.

House Removal
Date published: 13/05/2014
10 / 10 stars
As near to perfect as you can get

[The crew] worked extremely hard and well together, they were polite and courteous all the time, would definately recommend your company. [They] worked non stop through out the day, they were both extremely pleasant and polite

[During the removal estimate survey] Ernie Humphries impressed us with his sales pitch, not pushy but explained everything even down to how our furniture would be covered

House Removal
Date published: 13/05/2014
10 / 10 stars
I like you guys!

Really nice chaps and very accommodating and hard working

Been smooth all the way through - I like you guys !

House Removal
Date published: 26/02/2014
10 / 10 stars
Excellent service

Piers has provided with an excellent service and the guys picking up and delivering the goods were very nice and polite.

House Removal
Date published: 26/02/2014
10 / 10 stars
The team did a wonderful job

The team did a wonderful job. The weather was very bad but it didn't deter them. We had a power cut in the last hour and a half but still they carried on regardless.

The team very well courteous and explained everything they were doing. Well done [to] the team.

Excellent service keep up the standard set.

House Removal
Date published: 18/02/2014
9.8 / 10 stars
Your company is the very best

The lads from Birmingham did the work at very short notice and were polite and well dressed and did a excellent job.

Sue and Diane in Manchester office are stars to pulling out all the stops to make the removal happen, well done...

Your company is the very best and will use again

House Removal
Date published: 18/02/2014
10 / 10 stars
Uniformly courteous, helpful, friendly and careful

They were uniformly courteous, helpful, friendly and careful. They drank lots of tea and coffee which we were very happy to provide. The crew were clearly very experienced and worked well together.

We had considerable difficulty getting a house move date agreed with our vendors. Your firm was very helpful in leaving the date uncertain until quite late on and then agreeing the exact timetable we needed.

House Removal
Date published: 18/02/2014
10 / 10 stars
Good humoured, hard working and very professional

They were good humoured, hard working and very professional. They took good care of all our possessions.

[We chose Britannia Bradshaw] because of the three firms we asked to quote they were the only ones to include all requirements correctly on the quotation, the only ones to follow up quote with a phone call and the only ones not to pass a derogatory comment about the area we moved to!

This move changed date so many times but the staff were never fazed by this and were able to accommodate all six of our almost dates!

Big thanks to all involved in the process - this was the least stressful part of the whole move :-)

House Removal
Date published: 18/02/2014
10 / 10 stars
Great attitudes, nothing was a problem

Fantastic experience. The lads who moved us just got on with it and had really good attitudes. Sue and Keeley in the office were both really good and helpful and returned my calls and found out the information if I had any questions.

The 2 lads who moved us were fantastic. Great attitudes, nothing was a problem.

House Removal
Date published: 18/02/2014
10 / 10 stars
Extremely helpful and were sensitive

They were extremely helpful and were sensitive to the fact that it was an emotional time leaving our family home of 20 years. They brought a bit of fun to the day, and nothing was too much trouble. They made the whole move a much better experience - thank you to Sonic for making me feel at ease and making me laugh!

Ernie was extremely helpful and the price was competitive.

We were really impressed how smoothly everything went and how hard the crew worked. They were very experienced and worked really well together.THANK YOU!

House Removal
Date published: 18/02/2014
10 / 10 stars
Brilliant, great attitude and good humoured

Absolutely brilliant. Great attitude and good humoured. Made clearing my mum and dads house so easy. Very experienced.

Normally not impressed with most services in Britain so very pleased to use an outfit like yours.

You are lucky to have people like that working for you.

House Removal
Date published: 18/02/2014
10 / 10 stars
Provided an excellent service

They were professional, well mannered and understood the job they do very well

The removals team and office contact listened to our needs and provided an excellent service

House Removal
Date published: 18/02/2014
9.4 / 10 stars
Excellent Service

We were moving my 93 year old mother to sheltered accommodation. One of the lifts was out of order and this meant that the removal crew had to extra long walk on each trip to her apartment. They took this very well and didn't moan at all.

No improvements needed, it could have turned into a nightmare, but it didn't.

Excellent service

House Removal
Date published: 18/02/2014
10 / 10 stars
Calm approach and attention to detail was excellent

I was extremely happy with the level of service I received particularly the crews on both the moving in and moving out.

Your staff were very helpful and courteous.

House Removal
Date published: 04/12/2013
9.8 / 10 stars
Helpful, cheerful, polite

Dave Alan and Craig were excellent .. helpful, cheerful, polite.

Helpful on quotation .. not quite the cheapest but friendliest.

House Removal
Date published: 04/12/2013
10 / 10 stars
Absolutely first class

The job done by Britannia was absolutely first class, I can't think of any way in which it could have gone better.

Both Ian and Paul from the crew could not have done anything more. I couldn't fault them at all in terms of both the job they did and the manner in which they carried it out.

House Removal
Date published: 28/11/2013
10 / 10 stars
They were very professional & worked incredibly hard

We chose you because of the good customer service not because you were the cheapest quote

House Removal
Date published: 27/11/2013
9.7 / 10 stars
Used you before and found you to be outstanding

Second and consecutive time I have used your service. Your chap Mark assisted me on both occasions his experience and professionalism was outstanding - this chap is a credit to your organisation and the single most important reason why I will choose you again in 4 months’ time. Might I add his assistant was also outstanding.

House Removal
Date published: 23/11/2013
10 / 10 stars
So helpful, friendly & reassuring

Moving is stressful; Britannia personnel helped to alleviate that enormously.

Packing supplies were delivered promptly, as were the extra boxes we needed. We were moving long distance within the UK and Britannia confirmed the schedule in detail and provided additional personnel to ensure we left on time.

Office staff and removal crew showed empathy with our needs throughout and were very accommodating when our destination temporary address changed, and were competitive and commercial on pricing.

Staff were courteous and friendly at all times and we would recommend Britannia.

House Removal
Date published: 21/11/2013
9.8 / 10 stars
Calm approach and attention to detail was excellent

The crew were brilliant, cleary used to working with people in stressful situations, their calm approach and attention to detail was excellent, I felt very calm and confident the move would go well with their help. It was better than I'd imagined, much easier and far less stressful than I thought it would be - purely down to the helpful, friendly and supportive nature of the removal crew.

House Removal
Date published: 01/11/2013
9.6 / 10 stars
A great job

Did a great job, no problems, very quick and careful, nice guys who worked well as a team.

House Removal
Date published: 22/08/2013
9.7 / 10 stars
Brilliant

All three lads were brilliant and a credit to your company. I don't know how you could improve either with the removal 6 years ago or this one, thats why we came back to you this time.

House Removal
Date published: 29/10/2013
10 / 10 stars
Would definitely recommend

Really helpful - even brought in extra sugar from [a shop] for teas when we ran out. Good price, availability for the date, but also on the way you helped arrange the quote and move. Sue was excellent - very helpful and managed to fit us in at short notice.

I would definitely recommend your service in future.

House Removal
Date published: 11/10/2013
9.8 / 10 stars
Very helpful

Very helpful. A quick date was needed and Brittania were the only removers contacted who could juggle things around to fit me in.

House Removal
Date published: 22/10/2013
9.2 / 10 stars
The lads were tireless and worked so hard

The lads were tireless and worked so hard. They deserve a pay rise.

House Removal
Date published: 14/10/2013
9.7 / 10 stars
Best decision I ever made

Steve and Andy were fantastic. I can't praise them enough. They were fast, friendly and careful. I was moving into a cottage on a small road and they were really patient while trying to reverse the van. I also had very small, steep staircases and they took great care to get my bed upstairs. I couldn't have asked for a better service. I can't think of any improvements. Your service was excellent. Everyone I dealt with was very helpful, friendly, professional and flexible. Your initial quote was about £200 higher than others but you revised it and gave me your full packing service for free.

Best decision I ever made.

House Removal
Date published: 11/09/2013
10 / 10 stars
Courteous, friendly service

They worked very, very hard and barely stopped all day - they were absolute stars! They started at 8 45 and didn't finish until early evening. I expected a larger crew so that the move wouldn't take as long (I felt sorry for the 2 men having to shift all my stuff on their own!). Courteous, friendly service before the move and a competitive quote. Huge thanks to the blokes who moved us!!!!

House Removal
Date published: 05/10/2013
10 / 10 stars
10 out of 10

10 out of 10

House Removal
Date published: 02/09/2013
10 / 10 stars
Helpful, cheerful & hard working

The crew were helpful, cheerful and hard working. We used Britannia when we moved to Stretford, many years ago the service was excellent then,and is still excellent now.

House Removal
Date published: 20/09/2013
10 / 10 stars
Couldn't have been more helpful

Couldn't have been more helpful both moving out and eventually when we moved from storage to new home.

House Removal
Date published: 27/08/2013
10 / 10 stars
A really great experience

A really great experience and they all deserve recommending. I was really pleased.

House Removal
Date published: 19/09/2013
9.6 / 10 stars
Very high standard

Just like to say very pleased with the service you provided, the service you give is to a very high standard. Very impressed with the lads they were very good with my stuff, extremely helpful, a massive thank you for all their hard work!!!

House Removal
Date published: 10/09/2013
9.7 / 10 stars
10 out of 10

[Chose Britannia Bradshaw because] employer had used them before

House Removal
Date published: 01/09/2013
10 / 10 stars
Made moving almost enjoyable!

The chaps that carried out the removal were great. They just got on with the job and made what I thought was going to be an unbearable experience almost enjoyable! I chose Britannia because I felt it was an established firm and also I was impressed with the quality of the products that were going to be used during the move.

House Removal
Date published: 13/08/2013
10 / 10 stars
Very helpful and friendly

Very helpful and friendly. I needed to travel to the delivery address via public transport, so left before they had finished. However, they made very sure before I left that they knew exactly what needed to be taken. I had used you for a previous move (in 2010), and was very happy with the service.

House Removal
Date published: 13/08/2013
9.6 / 10 stars
Value for money

[Chose Britannia Bradshaw because] Recommendation of a friend, value for money

House Removal
Date published: 08/08/2013
10 / 10 stars
Absolutely fantastic

Pete and Andy were absolutely fantastic

House Removal
Date published: 09/08/2013
9.8 / 10 stars
Quick Quote

Very quickly sorted out someone to call round to do a quote. The crew did not have enough wardrobe boxes for all our clothes so some were folded and put in a box. They had to be ironed later.

House Removal
Date published: 2/8/2013
9.6 / 10 stars
They were generally good

The removals crew turned up at 8:20 with no warning that they would be early and the agreed time being at 9:00. They were generally good but helped themselves to bottles of coca cola and orange juice without asking which seemed an odd thing to do, considering we had offered and made several cups of tea, cold drinks and bought them cold drinks and chocolate later in the morning.

I would emphasise that the overall experience was good but these small things did take the shine off and stop the service from being excellent.

House Removal
Date published: 24/07/2013
7.1 / 10 stars
Extremely helpful team

As my mother is elderly, it was very much appreciated that the team were helpful and supportive from the outset. Just - "Thank you!"

House Removal
Date published: 26/07/2013
10 / 10 stars
They were fantastic

They were fantastic, cannot rate the service enough. [Reason for choosing Britannia Bradshaw was] a personal connection through Genesis Breast Cancer Prevention. However due to the short notice and the speed they turned around our requirements I wouldn't hesitate to book them again. All staff I have dealt with have been fantastic.

I did shop around for quotes to compare and although more expensive than other organisations I felt that I trusted Britannia Bradshaw, which is why I was happy to pay a little extra.

House Removal
Date published: 31/07/2013
10 / 10 stars
Very helpful
Very helpful! Earl and James were a great crew!
House Removal
Date published: 17/07/2013
9.7 / 10 stars
Nothing short of perfect!

The "Crew" on my move were outstanding...!!! They made what can be a stressfull time extremely easy and relaxing. There were NOTHING short of perfect.....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Because of the "Crew".................We had a fantastic fun day....albeit we grafted the lads made it work...!!! Thanks lads!

House Removal
Date published: 27/06/2013
9.5 / 10 stars
House Removal
Date published: 28/06/2013
9.6 / 10 stars
Made the day a lot less stressful

Great bunch of guys really friendly and made the day a lot less stressful. Great communication and friendly.

House Removal
Date published: 24/06/2013
10 / 10 stars
Courteous & efficient

[Booked because of the] courtesy and efficiency of the employee who came to do our original quotation. Most of the [removal men] were great, one of them was very grumpy about taking apart the beds, even though this was agreed as part of the removal.

House Removal
Date published: 31/05/2013
8.5 / 10 stars
Great customer service!

Very professionally done all round. Great customer service!

House Removal
Date published: 31/05/2013
10 / 10 stars
Took the stress out of the move

The guys who came to the house, were amazing. They really took the stress out of the move and were a pleasure to have around during a busy period for everyone. Very flexible, caring and made us feel special, not just another move.

House Removal
Date published: 12/05/2013
9.7 / 10 stars
Went extremely smoothly

The guys were professional at all times over the two days they were with us and could not do enough The move went extremely smoothly.

They were the most helpful nothing was too much trouble and the quote was very competitive. They supplied more than enough boxes and packing materials, where the other companies charge extra.

Well done from the first call to Mel then Ernie and most of all to the guys on the day who put in all the hard work and would not let us lift anything.

Thank you

House Removal
Date published: 10/05/2013
10 / 10 stars
Confidence in service

They were a local firm, and large enough to give me confidence in their service.

House Removal
Date published: 09/05/2013
10 / 10 stars
Good reputation

House Removal
Date published: 05/09/2013
10 / 10 stars
Repeat customer

House Removal
Date published: 05/09/2013
9 / 10 stars
Polite & efficient

They were great - except they left a dozen eggs in my fridge whilst moving. So the whole interior was a mess covered in broken yolks. Not ideal when facing a mountain of unpacking as well.

Found the service very polite and efficient.

House Removal
Date published: 05/02/2013
8.9 / 10 stars
Helpful & considerate

Very helpful and considerate.

Cheaper quote. Business with a reputation.

House Removal
Date published: 24/04/2013
9.6 / 10 stars
A superb service from start to finish

Excellent service from start to finish conducted by very pleasant,helpful and courteous removal crew.

Difficult to improve on service provided initially and on the day of removal and consequent re-location. A superb service from start to finish.

Thanks for everything.

House Removal
Date published: 07/04/2013
9.9 / 10 stars
House Removal
House Removal
Date published: 02/04/2013
8 / 10 stars
House Removal

Pete and Andy were brilliant - great sense of humour and incredibly efficient.

My only teeny niggle is that some boxes needed labelling better - for example "contents of bathroom" contained most of the bathroom plus a box of photos. There are some bathroom contents that must be in another box, but it's not labelled as such. Not a problem if you're unpacking fully at the other end, but we're not as moved into temporary accommodation.

House Removal
Date published: 02/04/2013
9.9 / 10 stars
Could find no fault

Friendly, organised, very efficient and helpful. Could find no fault so unable to offer any comment on improvement. As the saying goes "you can't improve on excellence". Excellent. Keeley was friendly, knowledgeable and most helpful.

House Removal
Date published: 24/03/2013
10 / 10 stars
Removed the stress of the day

They worked quickly and efficiently and removed the stress of the day.

Pleased with initial contact and very competitive on pricing.

House Removal
Date published: 18/03/2013
9.8 / 10 stars
Brilliant, well mannered & extremely efficient.

The two lads that carried out our removal to Lincoln were brilliant, well mannered and extremely efficient. They made sure that the carpets in the new house were fully covered when unloaded and they tidied once finished. I would not hesitate to use Britannia in the future.

House Removal
Date published: 13/03/2013
10 / 10 stars
Excellent & very helpful

The crew were excellent. very efficient, but also very personable. Impressed by the initial contact and the punctuality in getting my quote. Also very helpful when the rep came out to assess my needs.

House Removal
Date published: 13/03/2013
10 / 10 stars
Friendly & efficient

We were very pleased with them. They were friendly & efficient.

House Removal
Date published: 12/03/2013
8.9 / 10 stars
Quick & professional

They were quick, professional and there were no breakages at all. I was very happy with their service and attitude overall. Overall the service was great, went smoothly and without hassle. The team were in control and put me at ease on an otherwise stressful day. The only improvement (and a nice to have rather than a genuine need) would be a text service to let people know when the team have arrived on site at the new address - just to keep people updated while they are rushing around getting keys sorted. In general though, I couldn't fault the service.

Price was negotiated to include insurance, which although wasn't needed due to no breakages, provided good peace of mind. Ernie gave a 'no problem' attitude, which put me at ease from the initial consultation. I was also attracted by the scale of the business - again, it gave me peace of mind that it was a big company that would provide a professional service.

My parents are about to move, so I will recommend your service to them, and hopefully they will also receive a good quote and excellent service.

House Removal
Date published: 12/03/2013
9.8 / 10 stars
Priced to fit our budget

I was grateful that you were able and willing to tweak the price to meet my budget.

House Removal
Date published: 28/02/2013
8.7 / 10 stars
Polite, punctual & helpful

The two crew members were polite, punctual and very helpful. They placed items as required and even helped reassemble a table.

House Removal
Date published: 28/02/2013
9.4 / 10 stars
Polite, punctual & helpful

We ended up needing some packing service, which the staff on the phone were happy to provide on short notice.

They were excellent, and indeed very helpful and efficient. They were extremely professional; i.e., if we had made a mistake in sending them with a heavy load to the wrong room they did not mind re-locating it. They were also very understanding of my 'pregnant' state, and made sure I didn't do anything to exert myself.

The main stress we had was that the estate agent was not sure whether we would get the key on time. And we were worried we would have to postpone the removal and loose a lot of money. Perhaps there can be a way to book provisionally or an insurance in-case we could not have moved by that particular date. Secondly, knowing the cost of having some help packing with the quote would have helped us get used to the idea. As we thought we wouldn't need it, but ended up calling the day before desperately. Also you could provide a paid for clear-up service, i.e., we had lots of cardboard/rubbish at the old property.

House Removal
Date published: 27/02/2013
7.6 / 10 stars
Very good

All three were very good. The van had problems on Thursday which was out of the removals crews scope. That is why punctuality is marked low. Apart from that they were fantastic.

House Removal
Date published: 26/02/2013
9.2 / 10 stars
Took the stress out of the move

Fantastic crew, who worked hard and were very efficient. They took over once they arrived and took all the stress out of the move.

The professionalism of the crew surpassed my expectation and they took great care with all my belongings.

House Removal
Date published: 08/02/2013
10 / 10 stars
The easiest move we have ever done

From start to finish the service we received was exceptional. Everyone we dealt with was friendly & efficient. The crew on the packing & moving days worked tirelessly on both days. I would absolutely recommend you to anyone who is moving house. This was without a doubt the easiest move we have ever done. Fantastic!

House Removal
Date published: 19/02/2013
10 / 10 stars
Excellent & exceeded expectations

The moving crew were excellent and exceeded our expectations.

House Removal
Date published: 19/02/2013
10 / 10 stars
Friendly, efficient, painless

Friendly and courteous. Made my experience stress free and achieved everything they said they would.

House Removal
Date published: 05/02/2013
10 / 10 stars
Helpful & efficient

The crew could not have been more helpful and efficient.

House Removal
Date published: 05/02/2013
10 / 10 stars
Delighted

This was not a straight forward move...two houses into one! Both teams were extremely efficient and organised. They are a true credit to the company.

I am delighted that we chose this company for the move as they were true 'miracle workers' with the challenge they faced on the day.

THEY DESERVE A PAY RISE!!!!!

House Removal
Date published: 03/02/2013
10 / 10 stars

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