Customer Reviews

They were a lovely bunch

Do you have any comments about our removals crew?
They were a lovely bunch

Why did you use us?
Price and confidence in ability to do a good job based on prior experience.

Comments regarding your initial enquiry
Gave info I needed.

Absolutely fantastic all day

Do you have any comments about our removals crew?
Brilliant, Darren, Antony, Gareth and Adrian were absolutely fantastic all day, they were very patient when there was a wait for keys and worked so hard, and were pleasant and polite throughout

Where can we improve our removals day experience?
No improvement needed

Why did you use us?
Promotional leaflet through letterbox

Do you have any additional comments or concerns regarding any portion of the service you received?
A big ‘thank you’ to the Britannia team! They were helpful and quick to respond throughout the whole process

Comments regarding your initial enquiry
Prompt, helpful response

Made me feel comfortable.

Do you have any comments about our removals crew?
Amiable, courteous and respectful.

Why did you use us?
Reputation and local.

Comments regarding your initial enquiry
Very professional and courteous, made me feel comfortable.

Tom and Alistair were absolutely brilliant

Do you have any comments about our removals crew?
Tom and Alistair were absolutely brilliant

Why did you use us?
Professionalism

Comments regarding your initial enquiry
Informative and knowledgeable

Very professional, efficient, helpful, considerate and good fun

Do you have any comments about our removals crew?
John, Adrian, Alan, Gareth and Adam were very professional, efficient, helpful, considerate and good fun making the stress of moving much more relaxing. We were just glad we could help with their fitness going up 46 steps to the flat with all the furniture and boxes.

Why did you use us?
More professional than other quotes we received. Martin did a great job convincing us that he knew what he was doing and therefore your company. We did not regret our decision at all.

​They gave a thorough quote so we knew exactly what we were going to pay

Do you have any comments about our removals crew?
They were excellent

Where can we improve our removals day experience?
Everything was perfect apart from the fact I had labelled all boxes top and side and the removal men didn’t stack the boxes in the garage with the labels facing. This meant that we had to turn each box around to see what number it was.

Why did you use us?
They gave a thorough quote so we knew exactly what we were going to pay

​Your company and staff were fantastic!

Email to Claire
Your company and staff were fantastic!

Thanks                                                                                                                                              

They made the day far less stressful than it could have been

Do you have any comments about our removals crew?
They were absolutely brilliant! They made the day far less stressful than it could have been .And were so friendly!

Why did you use us?
Good reputation

Do you have any additional comments or concerns regarding any portion of the service you received?
The crew were wonderful and we couldn’t fault the service at all. They were helpful, punctual, friendly and made our move day as good as it could have been

Comments regarding your initial enquiry
Very helpful, professional, friendly

They were faultless

Email to Lynne
Just a word of thanks for the delivery team. They were faultless.

The guys were terrific, polite and friendly

Do you have any comments about our removals crew?
The guys were terrific, polite and friendly and they did the job so quickly. You have a great crew there.

Where can we improve our removals day experience?
No need, it was excellent

Why did you use us?
Good ratings

Do you have any additional comments or concerns regarding any portion of the service you received?
I have mentioned to many how worthwhile your service is

Comments regarding your initial enquiry
Great. Your quote matched a competitor