Customer Reviews

The staff have been nothing but pleasant and willing to help

Why did you choose to get a quote from us and where did you get our contact details?
Internet trawl

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
From the first call to the office the staff have been nothing but pleasant and willing to help with any enquiry. That made us want to use your service.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Could not fault James and Paul for their work ethic. Kept them supplied with water on one the hottest days to unload the truck floor to ceiling. 10/10 for them.

How would you rate our communication?
10/10

How can we improve our service?
Faultless from our experience

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thank you all for help and prompt service. 10 out of 10.

They all were very polite and courteous

Why did you choose to get a quote from us and where did you get our contact details?
I got your details off the Internet and I read reviews all of which were very positive and complimentary

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Quote was very reasonable

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They all were very polite and courteous and nothing was too much trouble.

How would you rate our communication?
10/10

How can we improve our service?
I don't think there's anything, very efficient

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The team arrived on time and the fact it was a very long drawn out day it didn't seem to bother them

Just brilliant, no other words can describe them!

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You looked the best

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Just brilliant, no other words can describe them!

How would you rate our communication?
10/10

How can we improve our service?
You can’t

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Stay as you are

Couldn't do enough to help

Why did you choose to get a quote from us and where did you get our contact details?
Used you for our last move

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Last move went very well

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Nick was amazing and couldn't do enough to help

How would you rate our communication?
10/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
10/10

So helpful & friendly. Very efficient

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Very helpful

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
So helpful  & friendly.  Very efficient

How would you rate our communication?
10/10

How can we improve our service?
Nothing

How likely are you to recommend us to your friends / family?
10/10

The move team were very friendly and considerate.

Why did you choose to get a quote from us and where did you get our contact details?
Proximity to location. Good reviews. Full service offered

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Proximity to location. Good reviews. Full service offered. Quote was competitive and met requirements

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Very good, packed quickly and efficiently. Were able to react to minor issues and resolve without issue. The move team were very friendly and considerate.

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Thanks to the team for a very professional service

The day was so easy with your friendly helpful team of movers.

Why did you choose to get a quote from us and where did you get our contact details?
You moved my daughter last December

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The man who gave us the quote was very pleasant and helpful

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were brilliant, nothing was too much trouble for them

How would you rate our communication?
9/10

How can we improve our service?
You can’t

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Moving house is very stressful, but the day was so easy with your friendly helpful team of movers.

Very polite, friendly, efficient and hardworking

Why did you choose to get a quote from us and where did you get our contact details?
Google search and well known firm

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Competent, helpful and professional service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very polite, friendly, efficient and hardworking team of (across the two runs) Nick, Paul, Richard, Dan, Mike P, Mike G, Dave, Alistair and George

How would you rate our communication?
10/10

How can we improve our service?
Don’t know

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The central office staff were excellent- extremely friendly, polite and helpful. Thanks for all your help

I will refer you to friends in the future.

Sent by email

I just want to say that Bart, Mark and Chris were so polite and friendly, they really put me at ease. Also the whole move was done so well without any issue or stress involved. It was a warm and professional service thank you so much I will refer you to friends in the future. 

F Brockhurst 

Go out of their way to be helpful

Why did you choose to get a quote from us and where did you get our contact details?
Recommended

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We used you twice in 9 months as the quality of service from initial contact to survey to on move day, I cannot fault.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly, efficient, professional, calm, go out of their way to be helpful

How would you rate our communication?
10/10

How can we improve our service?
Nothing to improve! Excellent service

How likely are you to recommend us to your friends / family?
10/10