Customer Reviews

Really helpful, friendly and professional

Why did you choose to get a quote from us and where did you get our contact details? 
Reasonable rate, we had a leaflet through the door 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out? 
10/10 

Why did you choose to move/store with us? 
Ernie was brilliant  

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
Really helpful, friendly and professional  

How would you rate our communication? 
10/10 

How can we improve our service? 
No suggestions 

How likely are you to recommend us to your friends / family? 
10/10 

Couldn’t have asked for more

We successfully moved yesterday. This is to let you know that our removal operatives, Dave, Brandon, Mike G and Paul were brilliant, efficient, courteous and polite and clean and tidy in their work! Couldn’t have asked for more!

Thanks to all your team at Britannia Bradshaw involved in our move!

Excellent service

Why did you choose to get a quote from us and where did you get our contact details?
Used before

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Premium service

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Professional, friendly and efficient

How would you rate our communication?
10/10

How can we improve our service?
Keep doing what you are doing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Excellent service

Very good communication from beginning to the end

Why did you choose to get a quote from us and where did you get our contact details?
One of the options for moving home

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good communication

How did our price compare with other quotes you may have received?
Similar

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
All lads excellent, couldn't ask for better

How would you rate our communication?
10/10

How can we improve our service?
Think you are very good as you are

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
There was very good communication from beginning to the end and excellent service from everyone we dealt with

They were all professional, prompt, polite

Why did you choose to get a quote from us and where did you get our contact details?
Established firm

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Didn’t like the quote/attitude of the other company. Ernie was great though.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were all brilliant. It was during hot weather, so tough. They were all professional, prompt, polite. Flexible and helpful.

How would you rate our communication?
10/10

How can we improve our service?
None needed

How likely are you to recommend us to your friends / family?
10/10

The move went very smoothly

Why did you choose to get a quote from us and where did you get our contact details?
Local knowledge

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Competitive costs

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly,hard working, efficient ,polite

How would you rate our communication?
9/10

How can we improve our service?
Keep doing the same and be competitive

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The move went very smoothly

Punctual reliable efficient

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet directly mailed

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Competitive quote and availability

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Punctual reliable efficient

How would you rate our communication?
7/10

How can we improve our service?
Not all payment links and invoices seemed to marry up in communications. This became quite confusing.

How likely are you to recommend us to your friends / family?
9/10

Very helpful and efficient team

Why did you choose to get a quote from us and where did you get our contact details?
Flyer through the post.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Best consultation meeting, with Martin. Also more choice to customise the package.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Spencer, Rhys and Scott: very helpful and efficient team, friendly, good sense of humour.

How would you rate our communication?
10/10

How can we improve our service?
Not sure.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Office team also great: Jackie and Luke. Friendly, honest and efficient team.

The lads were fantastic

Why did you choose to get a quote from us and where did you get our contact details?
Due to pending house move, searched for multiple providers and obtained quotes via the internet / recommendations

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Based on quote detail, and to some degree the price point that fell between a more expensive and a cheaper option

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The lads were fantastic, efficient and a pleasure to be around on the day

How would you rate our communication?
9/10

How can we improve our service?
(subject to reform in the property sector which affects logistics) consideration to last minute changes and delays particularly with residential house moves due to a sale and multiple people within a chain

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It was not straight forward, it cost more than it could and should due to circumstances outside of everyone's control but we got there in the end and the physical move of items was the easiest part in fairness.

They made moving seem easy

Why did you choose to get a quote from us and where did you get our contact details?
Postcard through the door

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Just good service from Ernie and Lynne. Also, they made moving seem easy!

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were great. Friendly, efficient, and went above and beyond to help with a few other things as well in the new house. Peter and Simon are a credit to you!

How would you rate our communication?
10/10

How can we improve our service?
Honestly couldn’t fault you at all - well done!!!!!

How likely are you to recommend us to your friends / family?
10/10