Customer Reviews

Professional and fast

Why did you choose to get a quote from us and where did you get our contact details?
I’ve used your service before

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The work done before was great.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were great people. Professional and fast to act. They looked after my belonging properly. Highly recommended.

How would you rate our communication?
10/10

How can we improve our service?
Nothing to improve.

How likely are you to recommend us to your friends / family?
10/10

Very helpful

Why did you choose to get a quote from us and where did you get our contact details?
Previous knowledge

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Previous knowledge

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Very helpful

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
N/A

They went over and above

Email

I’d highly recommend Britannia Bradshaws for a move, especially Bart and Mark who were amazing when my parents moved house recently. They were professional and friendly, and took a lot of care moving and transporting their belongings. They listened to my parents needs and worked really efficiently over 2 days. Bart and Mark really made what can be quite a stressful time much easier. They went over and above, even coming back out for an extra item which was really appreciated.

Thank you                                                                                                                                                             

Have used you many years ago

Why did you choose to get a quote from us and where did you get our contact details?
Looked up on Google and have used you many years ago

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
As I have said above

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
They were fine

How would you rate our communication?
10/10

How can we improve our service?
I found you good as you are

How likely are you to recommend us to your friends / family?
10/10

Pleasant, polite, hardworking

Why did you choose to get a quote from us and where did you get our contact details?
Leaflet through door

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Offered fragile pack, all in same day.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Pleasant, polite, hardworking. Nothing was too much trouble.

How would you rate our communication?
8/10

How can we improve our service?
Can’t think of anything

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
No

Lovely chaps. Pleasant to work with.

Why did you choose to get a quote from us and where did you get our contact details?
Used you before with a INEOS company move

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Nothing else available but have used you before.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Lovely chaps. Pleasant to work with.

How would you rate our communication?
10/10

How can we improve our service?
Nothing to add

How likely are you to recommend us to your friends / family?
10/10

Your staff have been wonderful from start to finish

Why did you choose to get a quote from us and where did you get our contact details?
Recommended

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Positive approach and reassurance

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Aaron, John and Luke were very helpful. Good communication and attitude.

How would you rate our communication?
10/10

How can we improve our service?
Just keep doing the same thing

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Your staff have been wonderful from start to finish, and dealt with any issues that arose.

The team took the stress out a very stressful time

Why did you choose to get a quote from us and where did you get our contact details?
Reviews

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Quote was very competitive and was fully detailed on what the price covered.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Amazing service, from start to finish. The team took the stress out a very stressful time, making the move stress free. Nick, Brandon, Pete and Alistair were so professional and helpful, especially as we moved to a challenging road. Brilliant staff, will definitely recommend.

How would you rate our communication?
10/10

How can we improve our service?
Don't need to

How likely are you to recommend us to your friends / family?
10/10

We liked the simplicity of the process

Why did you choose to get a quote from us and where did you get our contact details?
I think it was a flyer

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
We liked the simplicity of the process.  Also the staff at the end of the phone line were patient and reassuring

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were very hard working.  Polite.  Always wanting to please.

How would you rate our communication?
10/10

How can we improve our service?
I couldn't find one of the of the required forms on the internet

How likely are you to recommend us to your friends / family?
10/10

All contacts were with friendly helpful staff

Why did you choose to get a quote from us and where did you get our contact details?
Flyer through the post

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
All contacts were with friendly helpful staff

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The team that collected and delivered were helpful, friendly and hardworking

How would you rate our communication?
9/10

How can we improve our service?
Give the movers a pat rise, they deserve one

How likely are you to recommend us to your friends / family?
8/10