Customer Reviews

Great group of lads, just got on with the job

Why did you choose to get a quote from us and where did you get our contact details?  
Well known company 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out?  
10/10 

Why did you choose to move/store with us?  
Well known company, competitive price and seen your vehicles many times 

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
Rhys, Ben and Spencer was very courteous not only with my belongings but with me also, great group of lads, just got on with the job, perfect. 

How would you rate our communication? 
10/10 

How can we improve our service? 
Nothing to improve, all good. 

How likely are you to recommend us to your friends / family? 
10/10 

Is there anything else you would like to tell us about your move? 
Britannia Bradshaw were great to deal with start to finish. 

Made the move a pleasure

Why did you choose to get a quote from us and where did you get our contact details?
Google search for local removal company

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
First and lower of 2 quotes

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
2 skilled, professional and pleasant teams made the move a pleasure. With approx 50 boxes unpacked and all moved furniture in place nothing has been marked or damaged during the move.

How would you rate our communication?
9/10

How can we improve our service?
Little or nothing to improve

How likely are you to recommend us to your friends / family?
9/10

Very flexible and understanding

Why did you choose to get a quote from us and where did you get our contact details? 
Prior experience 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out? 
10/10 

Why did you choose to move/store with us? 
Recommendation by friend 

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
Very flexible and understanding 

How would you rate our communication? 
10/10 

How can we improve our service? 
Not applicable 

How likely are you to recommend us to your friends / family? 
10/10 

The lady on the phone from my first enquiry was extremely helpful

Why did you choose to get a quote from us and where did you get our contact details?
Google search, good and clear website with good reviews.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The lady on the phone from my first enquiry was extremely helpful.  Ernie was on time and extremely helpful on the quote day, and the follow up advice was useful. We didn't get a quote from anyone else.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were friendly, helpful and efficient.

How would you rate our communication?
10/10

How can we improve our service?
I can't think of anything

How likely are you to recommend us to your friends / family?
10/10

They were brilliant, efficient and really pleasant

Why did you choose to get a quote from us and where did you get our contact details?  
I had seen the vans previously and got the details from the internet 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out?  
10/10 

Why did you choose to move/store with us?  
Price, efficiency and responsiveness  

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
They were brilliant, efficient and really pleasant  

How would you rate our communication? 
10/10 

How can we improve our service? 
Give Paul less paper!! 

How likely are you to recommend us to your friends / family? 
10/10 

Is there anything else you would like to tell us about your move? 
The team were excellent- Nick, Duncan, Paul and Ellis just ploughed on and got us out and in without any fuss. Just brilliant. 

They were both absolutely amazing

Why did you choose to get a quote from us and where did you get our contact details?  
Internet 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out?  
10/10 

Why did you choose to move/store with us?  
Reputation and reviews   

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
They were both absolutely amazing.  Very efficient and careful with our property.  Met a real challenge of many flights of stairs with humour and hard work.   

How would you rate our communication? 
10/10 

How can we improve our service? 
Cost lower  

How likely are you to recommend us to your friends / family? 
10/10 

Worked their socks off

Why did you choose to get a quote from us and where did you get our contact details?  
Internet for both 

How would you rate the way we dealt with your initial enquiry? 
10/10 

How would you rate the survey that we carried out?  
10/10 

Why did you choose to move/store with us?  
You were the only company who came to do an in person survey and I trusted that judgment over a video call survey. 

How would you rate your move team? 
10/10 

Would you like to tell us anything about your move team? 
They were amazing. I have sent emails and Google review too. Nick Duncan Ellis and George completed the job and were so efficient, friendly and worked their socks off. I was very impressed  

How would you rate our communication? 
10/10 

How can we improve our service? 
I can’t think of anything  

How likely are you to recommend us to your friends / family? 
10/10 

Is there anything else you would like to tell us about your move? 
The team I spoke to on the phone were also very helpful and reassured me when I was unsure about completing the move on time 

Both guys were fantastic

Why did you choose to get a quote from us and where did you get our contact details?
Used you before and service was great so you were the first people I thought of when moving again

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
7/10

Why did you choose to move/store with us?
Used you before and service was great so yours was the only quote we got

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Both guys were fantastic especially with some tricky pieces that needed manoeuvring around, plus the extra team that turned up sped the process up

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

You made us feel confident about the move

Why did you choose to get a quote from us and where did you get our contact details?
We were gathering quotes for our move, Google search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
You made us feel confident about the move and the service you would provide.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Can I give them an 11? They were amazing

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
It went really well despite some hiccups caused by external factors

Went the extra mile to ensure everything went off to our satisfaction

Why did you choose to get a quote from us and where did you get our contact details?
Local removal company online search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Clear explanation and assurances, plus arrangements to store furniture and move split over two days.
The price was competitive compared with other quotes.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Brilliant. Mark and his team were calm, efficient and approachable, and literally went the extra mile to ensure everything went off to our satisfaction over the two day move into storage.

How would you rate our communication?
10/10

How can we improve our service?
When downsizing, do an in person tour rather relying than video tour to get a more accurate impression of volume and accessibility advice - eg if wardrobes etc need to be dismantled beforehand..

How likely are you to recommend us to your friends / family?
9/10