Customer Reviews

Competitive price and excellent reputation

Email to Jayne and Ernie

Hi Lynne and Ernie,

Just a quick email to thank you for all of the help given for our recent move within Rochdale.

The process from start to finish has been exceptional and ran extremely smoothly - thanks to both of your help and guidance along the way.

We were especially pleased with removal day. The team turned up well ahead of schedule and worked non-stop to get everything packed (and unpacked at the other end, despite the delay in the other people not having moved out of their property!). I can’t remember their names, but I would be most grateful if you could pass on our thanks to them. They are a credit to the company.

Kind regards and thanks again.
 

Good price and excellent customer service

Why did you choose to get a quote from us and where did you get our contact details?
Excellent reviews online.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Good price and excellent customer service.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and hard worers.

How would you rate our communication?
10/10

How can we improve our service?
Just keep what you are doing.

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
The all round friendliness of the team.                               

Friendly and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Used before

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
Used before

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly and helpful

How would you rate our communication?
10/10

How likely are you to recommend us to your friends / family?
10/10

Professional, considerate and helpful

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Costs

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Professional, considerate and helpful

How would you rate our communication?
9/10

How can we improve our service?
Very happy with your service

How likely are you to recommend us to your friends / family?
10/10

Confidence you would do a good job

Why did you choose to get a quote from us and where did you get our contact details?
Post, looked professional

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Confidence you would do a good job

How would you rate your move team?
10/10

How would you rate our communication?
10/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
10/10

Email sent to Office

Just a quick note to say a big thanks to Tony & Tyler who moved my mum over the past couple of days who were absolutely brilliant. As with the guys who moved us, they were super efficient & had a smile on their face the whole time. 

Many thanks

Nothing was too much trouble for the team! Highly recommended!

Why did you choose to get a quote from us and where did you get our contact details?
Online Website

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The online reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Chris G, and Adrian were absolutely brilliant. From start to finish their work rate and professionalism was magnificent! They showed care in all they did!

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Nothing was too much trouble for the team! Highly recommended!

All very cheerful and professional

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
You were the first we contacted I had seen your vans around , and your price was within £100 of the other company who quoted

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
All very cheerful and professional

How would you rate our communication?
8/10

How can we improve our service?
Maybe a text confirmation the day before

How likely are you to recommend us to your friends / family?
10/10

Clear plan and bespoke to our needs

Why did you choose to get a quote from us and where did you get our contact details?
Google search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?#
Clear plan and bespoke to our needs

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were hardworking, polite and I couldn't ask for more

How would you rate our communication?
10/10

How can we improve our service?
You can't

How likely are you to recommend us to your friends / family?
10/10