Customer Reviews

Confidence you would do a good job

Why did you choose to get a quote from us and where did you get our contact details?
Post, looked professional

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Confidence you would do a good job

How would you rate your move team?
10/10

How would you rate our communication?
10/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
10/10

Email sent to Office

Just a quick note to say a big thanks to Tony & Tyler who moved my mum over the past couple of days who were absolutely brilliant. As with the guys who moved us, they were super efficient & had a smile on their face the whole time. 

Many thanks

Nothing was too much trouble for the team! Highly recommended!

Why did you choose to get a quote from us and where did you get our contact details?
Online Website

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
The online reviews

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
John, Chris G, and Adrian were absolutely brilliant. From start to finish their work rate and professionalism was magnificent! They showed care in all they did!

How would you rate our communication?
10/10

How can we improve our service?
N/A

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Nothing was too much trouble for the team! Highly recommended!

All very cheerful and professional

Why did you choose to get a quote from us and where did you get our contact details?
Internet

How would you rate the way we dealt with your initial enquiry?
8/10

How would you rate the survey that we carried out?
8/10

Why did you choose to move/store with us?
You were the first we contacted I had seen your vans around , and your price was within £100 of the other company who quoted

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
All very cheerful and professional

How would you rate our communication?
8/10

How can we improve our service?
Maybe a text confirmation the day before

How likely are you to recommend us to your friends / family?
10/10

Clear plan and bespoke to our needs

Why did you choose to get a quote from us and where did you get our contact details?
Google search

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?#
Clear plan and bespoke to our needs

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were hardworking, polite and I couldn't ask for more

How would you rate our communication?
10/10

How can we improve our service?
You can't

How likely are you to recommend us to your friends / family?
10/10

Friendly, helpful and efficient

Why did you choose to get a quote from us and where did you get our contact details?
Previous customer

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Previous move was handled excellently.

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Friendly, helpful and efficient.

How would you rate our communication?
10/10

How can we improve our service?
Just keep up the good work!

How likely are you to recommend us to your friends / family?
10/10

Efficient, friendly and did a very good job

Why did you choose to get a quote from us and where did you get our contact details?
I wanted a reputable company. I googled it

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Your reputation

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
They were efficient , friendly and did a very good job

How would you rate our communication?
10/10

How can we improve our service?
Don’t think you can. I got an excellent service!

How likely are you to recommend us to your friends / family?
10/10

Professional and non-judgemental

Why did you choose to get a quote from us and where did you get our contact details?
Flyer delivered. Good content and quality.

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Customer focused.  Excellent personable assessor. Professional and non-judgemental

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Just excellent all round. Led extremely well by Rhys.

How would you rate our communication?
10/10

How can we improve our service?
No improvement needed from our experience

How likely are you to recommend us to your friends / family?
10/10

Is there anything else you would like to tell us about your move?
Just ‘Thank you!’

They were very careful with our belongings

Why did you choose to get a quote from us and where did you get our contact details?
Online comparison quote

How would you rate the way we dealt with your initial enquiry?
10/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Martin came round to the house, we were very impressed with how professional your company felt, and we felt like we knew we could trust you to do a good job

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
Brilliant - Paul, Alan, Ade and Gareth were all great, they were very careful with our belongings, took them to the rooms we asked for, and did a really good job of the move – couldn’t have asked for more

How would you rate our communication?
10/10

How can we improve our service?
Don’t know where you could improve tbh, very happy with our experience

How likely are you to recommend us to your friends / family?
10/10

All top class and worked very hard

Why did you choose to get a quote from us and where did you get our contact details?
Google

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
9/10

Why did you choose to move/store with us?
Previous reviews

How would you rate your move team?
9/10

Would you like to tell us anything about your move team?
Rhys, Dan, Chris , Aaron, Jamie B, Connor all top class and worked very hard

How would you rate our communication?
9/10

How can we improve our service?
N/a

How likely are you to recommend us to your friends / family?
9/10

Is there anything else you would like to tell us about your move?
Stress free