From the start, Bradshaw gave the best service, and their estimate was several thousand pounds lower than the nearest competitor. Despite this estimate being lower, the service was received was simply first class, and it was this combination of price and quality service that convinced us to choose Bradshaw.
Nick's insight and experience into how best arrange our move was extremely helpful and reassuring. We looked at several companies in the area, and not only was Bradshaw the most helpful in their responses to our requests, they did so at a lower cost. Emma and Nick provided some of the best service I have simply ever received. Extremely prompt in their replies, very accommodating, and I always felt like our needs were put first, even when the requests were last minute and included multiple changes. The whole team (Diane and Lynne also very helpful!) I have dealt with have been brilliant, but Emma and Nick stand out as exceptional professionals - even things like informing me about Emma going on holiday to ensure when I called, I would know who to speak to in her absence, show Bradshaw's commitment to going above and beyond normal customer service.
The whole [removal] crew were simply fantastic. They were prompt, professional, and kept us in the loop. They were also extremely flexible and patient while we had some last-minute changes - truly impressive.
I do not give false praise, so when I say I honestly cannot suggest anyway to improve, I mean it. Everyone was brilliant and made what we thought would be a stressful day, very easy.
Absolutely 10/10, 5 star, however you want to score it - just amazing service!