UK and International Removals & Storage since 1884
Tips for using a removal comparison site
Comparison sites are the norm now to compare prices for energy suppliers, home, car and pet insurance, credit card deals, loans and mortgages. Most of us have probably used one of the comparison sites at some point - and probably saved a bit from the information obtained on them.
Removal comparison sites are different
We know the value of comparison sites for removal companies - we participate on a few of them! However, comparison sites for removals are a bit different than the compare sites you're likely used to. Instead of seeing a chart showing you the prices for your insurance policy or energy supplier comparing the exact same product and service from many companies, you'll only have an indicative price from (usually) three or four companies.
You'll give the comparison site a bit of basic information about your move (such as the number of bedrooms in your home, is there a long walk to get to the property, etc). You'll then be provided with names of various removal companies and a guide price for your removal.
You usually don't know what's included in that price (packing materials, insurance, waiting time, etc) until you've spoken with the removal company directly - making it difficult to compare like-for-like offerings. Also, the price you see isn't binding, it is simply a guide as without knowing exactly how much you're moving and other specifics of your move, a full quote can't be given.
At a minimum, your removal company will need to ask you a lot of questions and perhaps have you fill out a self-survey form to help them better understand and estimate the size of your move. Most removal companies prefer to view your home themselves, so they can see not just how much you're moving but also what you're moving, as different types of furniture and objects need different types of protection and may require special measures such as crating for antiques, etc. Only once they know the full scope of your move can they give you a full and binding quote for your removal
Tips to get the most out of a removal comparison site
Find out if the guide price you've been given inclusive of VAT - make sure you're comparing either all VAT included or all pre-VAT prices
Ask if the removal companies are VAT registered
Are removal companies adequately insured? If not, and their truck with your belongings was involved in an accident that wasn't their fault, your items may not be insured!
Are they a member of a trade organisation such as the British Association of Removers (BAR)? BAR members are inspected annually for not just good practice in the removals industry, but also for their finances and creditworthiness. In the unlikely event a BAR member's business fails after you've paid for the move (but before you've moved), the BAR will ensure your move takes place or a refund is issued under their Advanced Payment Guarantee
How long have the companies been in business? Will they still be in business when your move takes place?
Provisional bookings - some removalists take provisional bookings for future removals, only to cancel them at the last minute when a better paying job comes along, leaving you in the lurch trying to find a replacement removal company often the day before your move is scheduled. We don't take provisional bookings, but do offer you insurance options to avoid costly changes should your moving date need to change
What's included in their quote? Because you don't know exactly what's included in the prices you're given from a comparison site, be sure to talk to the company and find out exactly what's included in their price (insurance, boxes, packing materials, VAT, etc) - these things will vary from company to company, regardless of their size
Will they come to your home to perform a survey to see exactly what's being moved, check the access at your home for the lorry, and make sure there aren't any issues with very tight stairs or corners that would require a bit of extra work to remove your belongings?
Be sure to fully check the binding quote you're given after you've spoken with the removal company to ensure you're receiving a quote for everything you require for your move. Use this price for your comparison, rather than the guide prices you initially receive
Cheapest isn't always best - look for value for money
While we all like to save money where we can and not overpay - especially at a time when you're paying for so many things. When comparing prices, evaluate the entire package each removal company is offering to make sure you're comparing the same service, supplies, insurance, etc between the companies. Also, take a look at their reviews from known review sources including TrustPilot, Google Reviews, and even the removal company's own website. Look for value for money and a commitment to their customers and service, rather than simply just the cheapest quote.
Removals are more difficult than they look!
On the face of it, removals looks to be a easy but physically demanding job. While it is definitely physically demanding, it isn't as easy as it appears. If you've ever moved yourself, or just rearranged your furniture, you know how easy it is to drop or damage what you're moving, or the floor and walls. Loading a removal truck is a dedicated skill as well - the men need to plan in advance the best way to load the truck to not just fit all of your belongings in, but how to make sure space is used efficiently, everything is packed tightly so nothing moves about in transport, and fragile items aren't put at undue risk.
How may we help?
Britannia Bradshaw can help your removal go smoothly. Contact us for a free, no obligation quote or call 0161 877 5555 (Manchester), 0121 504 0966 (Birmingham & Coventry) and speak with one of our removals experts. We are glad to help you have the best possible move